Associate Support Engineer

Job Description

Orcle Cerner Module: Revenue Cycle – Front EndSummary: The Revenue Cycle – Front End Solution Consultant configures, tests, and supports patient access and registration workflows, delivering reliable front-end revenue cycle processes.Core Responsibilities:

• Configure patient registration parameters, scheduling rules, and eligibility checking per design specs.
• Execute unit, integration, and UAT testing; document outcomes and manage defect resolution with offshore teams.
• Provide tier-2 support for patient access workflows.
• Assist in migrating patient demographics, scheduling, and eligibility data.
• Maintain detailed configuration runbooks, SOPs, and knowledge base articles.
• Train registration and scheduling staff on system functionality and best practices.
• Monitor front-end transaction performance and recommend optimizations.Technical Skills & Certifications:
• Proven configuration experience with Cerner Patient Access and Scheduling modules.
• Familiarity with data reconciliation and reporting.Experience:
• 4–6 years of Cerner front-end revenue cycle implementation or support.
• Demonstrated success optimizing patient access workflows.Soft Skills:
• Strong analytical and communication skills.
• Collaborative approach and attention to detail.

Qualifications

Any degree with IT

Range Of Year Experience-Min Year

1

Range Of Year Experience-Max Year

3