Business Development Representative - Remote

Role Description The Director at ResDiary will provide strategic leadership for the business, setting clear goals, defining priorities, and ensuring alignment with the company’s growth objectives. This full-time, on-site role based in Balloch involves overseeing key operational functions, guiding product and commercial strategies, and driving initiatives that enhance customer experience and market presence. The Director will collaborate with cross-functional teams, manage senior stakeholders, and represent the company in external partnerships and industry engagements.

Responsibilities include monitoring performance metrics, managing budgets, identifying areas for improvement, and ensuring that AI-driven guest intelligence is effectively integrated into the company’s offerings. The Director will also foster a collaborative, inclusive culture and support the development of high-performing teams.

Qualifications

• Demonstrated leadership experience in a senior management or director-level role, ideally within hospitality, SaaS, or technology-driven businesses.
• Strong strategic planning and business development skills, with a track record of driving growth and operational efficiency.
• Experience overseeing product or platform-based services, with familiarity in data-driven decision-making and AI-enabled solutions.
• Excellent communication, negotiation, and stakeholder management skills, with the ability to collaborate across diverse teams.
• Financial acumen, including budgeting, forecasting, and performance analysis to support sustainable business outcomes.
• Ability to work on-site in Balloch and engage closely with local teams, partners, and customers.
• Background in hospitality or restaurant operations is highly beneficial; understanding of reservation and booking systems is a plus.
• Relevant university degree in business, management, or a related field, or equivalent professional experience.