Desktop Engineer

We’re Hiring: Desktop Engineer | Abu Dhabi, UAE

We are looking for an experienced Desktop Engineer to join our team in Abu Dhabi.

📍 Location: Abu Dhabi, UAE

🏢 Work Mode: Onsite

👥 End Users: Approximately 80–90 users

Key Responsibilities:

• Provide onsite IT support and troubleshoot issues across Windows, macOS, and basic Linux environments.
• Diagnose and resolve hardware issues involving PCs, laptops, printers, and peripherals.
• Manage basic networking, including TCP/IP, DNS, and DHCP.
• Administer Microsoft 365 and Active Directory.
• Provide remote support using TeamViewer, RDP, SCCM, and Intune.
• Manage and resolve IT support tickets through ServiceNow, Jira, or Zendesk.
• Develop and maintain basic scripts using PowerShell and batch.
• Deliver excellent technical support and customer service to end users.

Requirements:

• Proven experience as a Desktop Engineer, IT Support Engineer, or in a similar role.
• Good knowledge of Windows, macOS, and basic Linux environments.
• Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).
• Hands-on experience with Microsoft 365 and Active Directory.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to support a multicultural workforce.
• Ability to work independently and manage multiple priorities.

Interested?

If you are passionate about IT support and enjoy helping users resolve technical challenges, we'd love to hear from you!