Executive Client Relations & Operations

We're Hiring | Executive – Client Relations & Operations

We are looking for an experienced Executive – Client Relations & Operations to support Facilities Management operations across assigned communities/sites, ensuring excellent service delivery, customer satisfaction, operational performance, and compliance.

Key Responsibilities:

• Manage day-to-day FM operations and ensure uninterrupted service delivery
• Monitor Service Requests, work orders, backlog, SLAs and KPIs
• Coordinate AMC and PPM activities
• Plan manpower deployment and operational resources
• Handle customer complaints, escalations and service recovery
• Review B2C quotations and support revenue-generating initiatives
• Conduct site inspections and ensure HSE compliance
• Prepare operational, SLA, KPI, revenue and performance reports

Requirements:

• Diploma or bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field
• Minimum 3 years of experience in Facilities Management, Operations, or Customer Service
• Working knowledge of Salesforce, Maximo, CAFM, or similar FM platforms
• Strong communication, stakeholder management, reporting, planning, and problem-solving skills

Interested candidates may apply or share their updated CV via email to [HIDDEN TEXT].

#Hiring #FacilitiesManagement #FMJobs #ClientRelations #Operations #CustomerService #CAFM #Maximo #Salesforce #UAEJobs #DubaiJobs