أخصائي مشاريع وأداء
Customer Service
أبو ظبي, الإمارات العربية المتحدةمنذ أسبوع
دوام كامل
وصف الوظيفة
About the Role:
We are seeking an analytical and results-driven Projects and Performance Specialist to strengthen institutional performance and support the delivery of the Fund’s projects and programs.
Working with program managers and stakeholders, you’ll turn data into actionable insights, monitor progress, and support reporting, risk management, and governance. Your recommendations will help address delivery challenges, improve processes, and enable informed decisions.
Key Responsibilities :
- Prepare monthly Balanced Scorecard and comprehensive institutional performance reports with analysis and strategic recommendations.
- Monitor institutional and sustainability indicators continuously, identify strategic performance gaps, and implement corrective actions.
- Benchmark international best practices and regularly recommend improvements to indicators and measurement tools.
- Issue accurate government performance and unified indicator reports aligned with relevant entities’ requirements, federal requirements, and approved standards.
- Report on the Fund’s plan (Affiliation), highlighting progress and improvement opportunities.
- Track project and program progress daily with program managers; review dashboard updates and information quality.
- Prepare and consolidate consistent, high-quality project and program monitoring reports with program managers within agreed deadlines.
- Keep project documentation current, verify evidence and KPIs against plans, schedules, and budgets, and coordinate periodic quality reviews with program managers.
- Assess risks and challenges affecting institutional performance and project delivery, recommend mitigation, and update risk registers periodically.
- Coordinate scope and resource changes, minimize schedule and budget impacts, and maintain continuity during manager changes or project transfers.
- Review approved project charters and ensure compliance with policies, quality, governance, and institutional standards throughout planning, execution, and daily operations.
- Promote project management awareness through employee training, workshops, and educational sessions across relevant units.
- Perform other duties assigned by the direct supervisor.
Qualifications :
Required
- Bachelor’s degree in Business Administration, Strategic Management, Project Management, or a related discipline.
- PMP, CPMP, Balanced Scorecard Professional, or equivalent certification preferred.
- Minimum of 3 years of relevant experience in institutional performance reporting and project or program management.
- Experience resolving project and program challenges and supporting day-to-day project operations.
Knowledge & Technical Expertise :
- Project and Program Management
- Institutional Performance Measurement and Analysis
- Performance Indicators and Balanced Scorecards
- Performance Management Frameworks
- Government Performance Reporting
- Benchmarking and Continuous Improvement
- Project Risk Management and Change Control
- Dashboard Review and Data Quality
- Project Documentation, Quality Assurance, and Governance
Core Competencies :
- Strategic Thinking
- Influential Decision-Making
- Effective Collaboration
- Talent Development
- Results Orientation
- Customer Focus
- Change Management
- Innovation and Continuous Improvement
Language Requirements:
- Arabic: Fluent
- English: Advanced
هل أنت مهتم بهذه الوظيفة؟