Quality Analyst

Quality Professionals (Q-Pros) is a leading software quality assurance and testing company, with a strong presence across the Middle East and GCC. We are looking for a Quality Analyst to join our team.

Role Overview The Quality Analyst will support the QA Lead in ensuring consistent adoption of quality processes and practices across the end-to-end CDP product delivery lifecycle. The role will work closely with Product, QC, Testing, Release, and other teams to ensure quality practices are understood, followed, measured, and continuously improved.

Key Responsibilities

• Perform Quality Gate checks and process audits to ensure teams are following defined quality processes.
• Review Product Test Strategies and Plans and identify quality or process gaps.
• Ensure agreed quality processes, checkpoints, and approvals are correctly followed and embedded in JIRA workflows.
• Drive adoption of quality practices across Product, QC, Testing, Release, and other delivery teams.
• Conduct QA and quality process training for QC, testing, and product team members.
• Track quality/process adherence, identify recurring gaps, and work with teams to address them.
• Measure quality process adoption through KPIs, dashboards, and regular reporting.
• Identify opportunities and support continuous improvement of product quality processes and practices.
• Work closely with the QA Lead to improve quality maturity and adoption across CDP teams.

Experience & Skills

• Experience in Quality Assurance, Software Quality, Testing, or Product Delivery.
• Hands-on experience conducting process/quality audits and identifying compliance and process gaps.
• Good understanding of the end-to-end product/software delivery lifecycle.
• Experience with JIRA workflows, testing processes, quality gates, and process adoption.
• Strong communication, collaboration, and training skills.
• Strong analytical and problem-solving abilities.
• Understanding of Agile, SDLC, CI/CD, DevOps, and release processes.