Technical Delivery Engineer

About Our Client

• Our client is a leading AI-powered Observability and AIOps solutions provider, enabling enterprises to achieve greater visibility, automation, and operational excellence across complex IT environments.

Responsibilities

• Lead POC implementation and delivery, including deployment, performance validation, customer training, change management, and incident management.
• Deliver end-to-end project implementation, including requirements gathering, solution design, platform deployment, and scenario configuration.
• Manage and coordinate standard product deployment projects to ensure successful delivery.
• Collaborate with customers to understand business and technical requirements and translate them into deployment solutions.
• Design and document deployment architectures, implementation strategies, and technical delivery plans.
• Support and manage major platform upgrades and complex technical implementations.
• Ensure customer success through proactive communication, issue resolution, and post-deployment support.

Requirements

✅ 3 years of IT Operations / Technical Support / Deployment experience

✅ Strong hands-on experience with Linux Administration

✅ Proficiency in Python or Shell/Bash scripting

✅ Experience with at least 5 Operations / Observability Tools, such as:

• Ansible
• ELK Stack
• Log Analysis Platforms
• Monitoring & Observability Tools
• Automation Platforms
• IT Operations Management Solutions

✅ 1-2 years of experience with Big Data and/or Container Technologies

• Kubernetes
• Docker
• Hadoop Ecosystem
• Container Deployment & Operations

✅ Strong customer-facing communication and requirement gathering skills

✅ Experience in Customer Success, IT Operations Planning, or Infrastructure Modernization Projects is highly preferred

✅ Previous experience delivering projects for UAE Government Clients is highly preferred

Kindly note:

This is on-site role in Abu Dhabi.