انفال فتح الرحمن

Dedicated Front Desk and Cashier professional with experience in customer service and handling cash transactions in a busy entertainment environment. Friendly and organized with strong communication skills and the ability to handle customers efficiently. Seeking a position where I can contribute to excellent customer service and company success.

Front Desk Officer/Receptionist at Ready Set Go Kids Ammusemnet Park-Dubai (2025-01 – Present)

• Welcomed customers and provided friendly and professional customer service.
• Handled cash and card payments accurately.
• Issued tickets and processed customer transactions.
• Managed daily cash counting and cashier closing.
• Prepared and maintained End-of-Day (EOD) reports and cashier closing reports.
• Assisted customers with packages, prices, and bookings.
• Promoted and upsold packages and services to increase sales.
• Recommended suitable packages and offers based on customer needs
• Answered phone calls and customer inquiries
• Maintained organized front desk operations
• Resolved customer concerns in a polite and professional manner
• Supported daily operations and team activities
• Maintained a clean and presentable reception area

Customer care officer/Cashier/Merchandiser at Union Coop Cooperative-Dubai (2022-01 – 2025-12)

High School – Sudan (2022-01 – 2025-12)