عدنان سراج

Experienced professional in customer service and financial operations, with strong skills in cash handling and executing transactions accurately and efficiently in fast-paced environments. Proven ability in direct sales, payment processing, and delivering high-quality customer support while adhering to financial procedures and maintaining accurate daily records. Possesses excellent communication skills, attention to detail, and the ability to work under pressure.

Seeking to join the financial services sector to provide reliable and efficient service that enhances customer satisfaction.

Administrative Manager at Radiator Trading Company (2022-01 – Present)

Manage daily administrative and financial operations within the company, handle cash transactions, maintain organized financial records, coordinate with clients and suppliers, supervise cash flow, and resolve customer issues.

• Manage daily administrative and financial operations within the company
• Handle cash transactions and ensure accurate processing of payments
• Maintain organized financial records and prepare daily reports
• Coordinate with clients and suppliers regarding payments and accounts
• Supervise cash flow and ensure compliance with financial procedures
• Resolve customer issues efficiently while maintaining high service standards

Sales Associate – Telecommunications & Accessories at Rotana Company (2017-01 – 2021-12)

Assisted customers with purchasing telecom lines and accessories, processed sales transactions, explained offers and services, activated SIM cards, provided technical support, and maintained transaction records.

• Assisted customers with purchasing telecom lines and accessories
• Processed sales transactions and handled cash payments accurately
• Explained offers and services to customers and helped them choose suitable options
• Activated SIM cards and entered customer data into systems
• Provided basic technical support and resolved customer issues
• Maintained records of daily transactions and invoices
• Ensured high levels of customer satisfaction

Bachelor's Degree in Applied Mathematics – University of Aleppo (2013-01 – 2018-12)