Abdelmalek Ibrahim

Results-driven Business Development Manager with over 7 years of experience in the travel industry, specializing in B2B sales, strategic partnerships, account management, and hotel distribution. Proven success in developing travel agency networks, negotiating commercial agreements, onboarding new partners, and driving revenue growth across the Middle East and international markets. Experienced in API partnership development, CRM management, market expansion, and delivering training for B2B travel technology solutions.

Fluent in Arabic, English, and French.

Business Development Manager at Wanderbids (2024-01 – Present)

• Signed and managed partnerships with travel agencies, OTAs, wholesalers, and tour operators across the Middle East and Africa.
• Promoted and sold B2B travel technology solutions, including Hotel API, White Label, B2B Booking Engine, Hotel Contracts, and Flight solutions, and identified and appointed the right GSA partners in key markets.
• Developed business relationships with travel agencies across the GCC, Middle East, North Africa, and European markets.
• Generated new B2B sales opportunities through email campaigns, WhatsApp, phone calls, and client meetings.
• Conducted live product demonstrations and partner training for the Wanderbeds B2B booking platform.
• Negotiated commercial agreements and managed the onboarding of new travel partners.
• Managed partner accounts and provided first-level support.
• Worked closely with the technical team to support API integrations and connectivity projects.
• Managed the complete sales pipeline using CRM, including lead generation, opportunity tracking, forecasting, follow-ups, and account management.
• Represented the company at travel exhibitions and business meetings.
• Performed competitor analysis and identified new market opportunities.
• Signed 100+ travel agency partnerships.
• Expanded business across 20+ countries.
• Increased active partner engagement by 80%.
• Successfully onboarded partners for the B2B Portal and API integration.

Travel Consultant Manager at Rayna Travel and Tourism (2021-01 – 2024-12)

• Delivered tailored travel solutions for corporate and leisure clients, ensuring an exceptional customer experience.
• Increased repeat bookings by 30% through proactive follow-up and relationship management.
• Built strategic partnerships with hotels, airlines, and tour operators to strengthen market competitiveness.
• Managed key accounts and negotiated rates to support consistent revenue growth.

Travel Desk Executive Manager at Your Choice Tourism (2018-01 – 2021-12)

• Provided end-to-end travel services including booking management and itinerary planning.
• Increased upselling performance by 25% by recommending premium services and upgrades.
• Maintained accurate client records in CRM systems and supported lead generation for new business.

Postgraduate in Data Science & Generative AI for Business – University of Texas at Austin (2024-12)

Certificate in Travel & Tourism – ASTI Academy (2020-12)

Bachelor in Business Management – University of Medea (2015-01)