Abdulrahman Dofash

An ambitious, skilled medical engineer with a strong background in business improvement, constantly looking for a challenging position in various industries, relying on tactics to achieve the entity's goals using innovative ideas that ensure a trendy positioning and good profitability, coordinated with effective teamwork that results in the bottom-line results in sales and project awarding.

Constantly seeking out diverse experience to sharpen skills and expose everyone to the growth of long-lasting relationships that improve company reputation and win support from decision-makers and stakeholders.

Tamer Healthcare Group - Jeddah, KSA

Key Account Manager

March 2020–July 2021

• Grow the sales of medical furniture unit
• Implementation of key account plans and developing of long-term relationships with key customers
•  Achieving business results, sales quotas & approaching a target
• Applying sales and marketing strategies, managing sales team KPI's and support them in the daily tasks
• Maintaining the team's technicality updated by frequent product training, selling techniques & demonstration skills Team meetings on a regular basis to review weekly plans, results, and improve work strategy
• Periodical visits to DM/KOL to promote key strategic specialty products & handling client's requirements
• Maintaining customer satisfaction through good support & after-sales services
• Ensure to pass the right message about product via clinical studies, frequent updates, products launching & market surveys Contacting manufacturers for technical support, commercial offers & procurement handling
• Management monthly meetings to review the business and achieve goals
• Regular updating of the sales force/ CRM to update market analysis
• Collaborating with other key functions such as regulatory affairs, supply chain, and warehouses

Medical Furniture Business Unit – KSA

Sales Supervisor

July 2012– June 2015

• Respond to customer inquiries and complaints
• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods
• Inventory stock and reorder when necessary
• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Master of Business Administration

European International University, Paris

July 2020 – August 2021

Bachelor of Biomedical Engineering

Jordan University of Science & Technology, Jordan

October 2002 – February 2006