Adnan Akhtar

I am an enthusiastic Telecom/ IT and RF Engineer having around 5 years of experience with a professional attitude who is very efficient when it comes into being a part of a team. I strive in seeking innovative and creative solutions to problems. I am very quick at grasping new ideas and concepts.

Ability to work well with a team work spirit under all circumstances. Safety is always key factor in life and work. I have developed my engineering skills through several academic projects, professional trainings and work experience in the Telecom and IT industry.

I possess good communication and creative problem solving skills. Also have hand on experience of Windows Operating System, Internet browsing, MS Office

Technical Support Engineer and Quality Executive - Cybernet, Sybrid - Karachi

(2020-06)

• L1 technical support engineer. Work experience on GPON Technology. Additionally, working as Executive in Quality Management at Cyber net.
• Conducting survey on L1 customer support, discussing the activities and performing quality assessment calls.
• provide training to Customer support team on Huawei ONU/ONT operation and troubleshooting
• also performing L2 activities with Helpdesk including coordination with ODN development and distribution/access team
• Online ONT configuration CS operation
• Sybrid operations field visits
• Online troubleshooting devices or problematic areas RFO remarks, taking corrective measures and provide technical solutions.
• Daily / weekly reports to manager.

RF Support Engineer - WORLDCALL Telecom - Karachi

(2018-01 - 2020-06)

• Working in Operation Department and reporting to Operation Manager. Lead the shift team.
• Responsible to check and investigate customer complaints related to RF Issues.
• Amplifier Balancing instruments, meter signal & Node NMS MIS working and operations
• Power Level SNR checks
• Band Frequency Level Checks Amplifier Line 33 TO 45 MHz Forward n Reverse
• Cable TV & Broadband Communication working and Clusters working and operation
• Fiber Optics knowledge and working experience. Knowledge on 3G/LTE RF network design, deployment and optimization
• Knowledge of statistical and digital communications, antennas, propagation, link budgets, and the LTE air interface standard
• Proficient with MapInfo, excel and Drive test post-processing tools
• SSV report (Single Site Verification )
• Testing of cables G6, G11 power level checks , SNR value
• CAT V Recep & network Compliance PRTG Monitor Check
• Monitoring and Troubleshooting. Supervising Technicians
• Skilled in GSM, CDMA and LTE testing activities
• Hands on experience in trace analysis. End-user/customer problem investigation
• Understanding of radio network alarms, and their effects
• Effective customer relationship skills.
• Working on new Project GPON (Gigabit Passive Optical Networks)/ FTTH for point-to-multi point access. Use of passive splitters in the fibre distribution network. Working on OLT, ONT, ODN terminal / distribution
• Fiber working OTDR (STANDARD FUJIKURA)
• Transmitter and Receiver working Fiber
• Antennas, BTS AND BCS working knowledge

Customer Support Engineer - K-Electric Company - Karachi

(2017-07 - 2017-12)

• CSP 118 Complains and forward the Client issue to concern department
• Gang Dispatched, PMT faults
• LT(LOW TENSION), HT(HIGH TENSION) working knowledge
• MS Office Working as Proficient
• Report to Technical Supervisor

Technical Support Engineer - Pakistan Telecommunication Company Limited (PTCL) - Karachi

(2016-03 - 2017-06)

• Technical Support resolution on Call network issues. Broadband, EVO, Charji
• Smart TV App. Report to Technical Supervisor

Internee - Sipka Manufacutring Pvt. Ltd - Karachi

(2015-11 - 2016-02)

• As Internee, developed the skill on telecommunication Walkie Talkie ICOM set, sales and tender activities

B.S - Telecom Engineering - Sir Syed University Of Engineering & Technology (2014)

HSC Intermediate - Karachi Board

SSC - Hayat -Ul -Islam Public School (Karachi Board)