Ahed Abu Douleh

Dear Hiring Manager,

I am a Public Relations Officer, with over nine years of experience in the UAE's public relations sector, I bring a wealth of expertise and a proven track record of managing complex governmental and semi-governmental operations across Dubai, Sharjah, and other Emirates.

Since 2015, I have worked as a PRO, and since 2018, I have excelled as a Public Relations Manager, overseeing PRO activities for over 20 companies spanning multiple sectors. My role involved ensuring compliance and facilitating smooth operations by liaising with key government bodies.

Notably, I have:

• Reduced visa processing time by 70% through efficient use of the E-channel system.
• Improved compliance efficiency by 60% by leveraging my expertise with the Tasheel system and other governmental platforms.

My responsibilities have extended to:

• Ministry of Human Resources and Emiratization: Proficient in the Tasheel system for seamless transaction processing.
• Federal Authority for Identity and Citizenship (ICA): Skilled in utilizing the E-channel for new visas, change of status, visa stamping, and other related transactions.
• General Directorate of Residency and Foreigners Affairs (GDRFA): Over five years of experience with the AMER system, efficiently handling various residency and foreign affairs.
• Dubai Economy: Expertise in issuing new trade licenses, amending existing licenses, and modifying company legal forms or locations.
• Department of Economic Development, Sharjah (SEDD): Competent in managing new trade licenses, amendments, and company legal form modifications.
• Dubai Land Department (DLD): In-depth knowledge of rules, regulations, and laws, with experience in the Rental Dispute Resolution Centre (RDC) and Real Estate Regulatory Agency (RERA).
• Dubai and Federal Courts Notary Public: Proficient in all related typing services.
• Dubai Municipality and Sharjah Municipality: Effective in handling the issuance and amendment of licenses and other requests.
• Labour Contracts: Drafting, reviewing, and ensuring compliance with labor laws and contract stipulations.
• Regulatory Compliance: Ensuring all company operations adhere to UAE laws and regulations.
• Company Formation: Facilitating the setup of new companies and handling all necessary legal documentation and business licensing procedures.
• Immigration Services: Coordinating visa applications, renewals, and cancellations, ensuring compliance with UAE immigration laws.
• Government Liaison: Acting as the primary point of contact between the company and various government bodies to ensure seamless operations.
• Administrative Support: Providing comprehensive administrative support to ensure all governmental processes are handled efficiently.
• DHA: DHA licensing process.

In addition to my specialized knowledge and skills, I am proficient in Microsoft Office, which enhances my ability to manage documentation and communication effectively.

I have built strong relationships with key government entities, ensuring compliance and efficiency. I am excited about the opportunity to help streamline governmental interactions and enhance efficiency at your esteemed company.

Thank you for considering my application.

Yours sincerely,

Ahed Abudouleh

Public Relations Officer

Apr 2018 - Present

Al Shaheen Al Arabi Travel – Sharjah, UAE

• Prepared job offers and labor contracts, ensuring Ministry of Labor approval.
• Managed residence permits and obtain new work permits for all expatriate employees. labor cards for over 200 employees.
• Facilitated visa procedures and handled cancellations for employee families.
• Oversaw legal documentation for dealings with Dubai courts and other government entities.
• Conducted transactions with the Dubai Land Department and Sharjah Land Department.

Public Relations Officer

Jan 2015 - Apr 2018

Alkobraa Typing & Business Services – Dubai, UAE

• Drafted letters for various government departments, including MOHRE and Dubai Immigration.
• Managed labor cards issuance and compliance with MOHRE requirements.
• Processed ID applications and medical fitness tests for UAE residency.
• Handled trade license issuance and modifications.

Sales and Marketing Manager

May 2006 - Jan 2015

Verona Travel & Tourism – Damascus, Syria

• Built and maintained client and vendor relationships.
• Created holiday packages and acted as a travel consultant.
• Developed marketing plans to achieve sales targets.
• Resolved client complaints promptly.

Master of Science, Sales and Marketing

2014 - Present

Damascus University – Damascus, Syria

Bachelor of Science, Business Administration

2001 - 2006

Damascus University – Damascus, Syria