Ahmed Emam

To redirect my proficiency in customer service focused companies with high level quality standard, to work I high competitive and demanding market where personalized customer care is enhanced and reinforced,. Ability to grant immediate action and solution provision even under pressure and tight Schedules. As a self-motivated, assertive and dedicated individual, I am determined to achieve the goal.

QUICK INSURANCE BROCKER (2016 to till)

Insurance Supervisor

 Invent effective marketing strategies to sell insurance plans to new clients or upsell to current clients

 Use methods such as networking, cold calling etc to spot opportunities and cultivate trust with potential customers

 Gauge the condition of business or individual customers and discover plans according to their requirements

 Collaborate with clients to introduce them with befitting risk management strategies

QUICK INSURANCE BROCKER (2014-2016)

Insurance agent

 Self-Motivated

 Ability to work under pressure

 Ability to take responsibilities

 To give guidance and training to staff to achieve the highest standards

 Dealing with customers and maintaining good relationship with them

QUICK REGISTRATION (2014)

Data Entry operator  customer service  communication skills  numeracy skills  ability to multi-task  adaptability and appreciation of diversity

ADDITIONAL SKILLS

 Researching policies from different insurers

 Arranging insurance cover

 Negotiating for the best deals

 Dealing with renewals

 Helping to change existing policies

 Collecting any premiums

 Processing accounts

 General admin duties (you’ll never escape paperwork)

 Preparing reports for underwriters

 Liaising with other insurance professionals

MINISTRY OF AGRICULTURE, SUDAN (2010-2012)

SALES

 Greet the customers that entering to shop

 Ensuring customer satisfaction and service according to the company provides the better service and need to the customer

 Enters data in to the book keeping software or system

 Records all incoming checks and cash

 Performs filing and clerical duties

 Communicate by mail or physically

Educational Background

 Bachelor of Business Administration (2007-2012 )

Al Nasr Technical college,SUDAN

 Diploma in computer science ( 2 YEAR,2005-2007)

Elnilein University of science and technology ,SUDAN