Ajmera Surender

restaurant operation manager with 10 years of experience

Result-oriented professional with an experience of More than 10 years in various restaurants and currently working as an RestaurantOperation Manager in Osool Group of Project Management LLC, Fujairah.

Ensuring guest satisfaction by achieving deliveryof service quality norms by interacting with clients, managingguest’s requests & resolving complaints; delivering high-value restaurant services to upscalethe clients for exalting their satisfaction levels

Excellence in developing & maintaining business relationship with individual & corporate guests to achieve repeat / referral business along with product and service norms

Exhibited competency in maximizing revenue & profitability of the restaurant through best of class product& service standardsin order to dazzle & delight the customer

Possess divergent outlook with global lifestyle, cross cultural orientation & creative approachto problem-solving using analytical skills

MBA hospitality management