Compliance Officer at HJ Car Buyer - Honey Jidosha Motors (2026-01 – Present)
- Support compliance with applicable laws, regulations, internal policies and company procedures.
- Conduct regulatory and operational compliance reviews and follow up on identified issues and corrective actions.
- Review policies, procedures and controls and support management in maintaining an effective compliance environment.
Instructor – Banking & Compliance at SJ Int.C & training (2023-10 – 2026-01)
- Delivered professional training covering AML/KYC, Compliance, Banking Operations, Customer Service and Internal Control.
- Developed practical case studies and training materials aligned with regulatory and operational requirements.
- Provided practical guidance on AML/KYC controls, customer risk assessment, compliance procedures and real-world banking scenarios based on extensive banking experience.
Senior Operations Manager at Abu Dhabi Islamic Bank (2017-09 – 2023-10)
- Led branch compliance activities, including KYC/KYB reviews, transaction monitoring, compliance alerts and regulatory reporting.
- Reviewed customer transactions, account-opening activities and Source of Funds documentation to ensure legitimacy and adherence to AML requirements.
- Coordinated with relevant departments on STR cases, suspicious activity and compliance issues, while maintaining audit and regulatory readiness.
Retail Service Manager at United Arab Bank (2014-11 – 2017-03)
- Managed the branch sales and service team, driving customer service and business development objectives while ensuring adherence to bank policies and procedures.
- Reviewed customer files and documentation to ensure technical accuracy, completeness and compliance with applicable requirements, including Credit Risk and Compliance standards.
- Supervised team activities and coordinated with relevant functions to address documentation gaps, risk concerns and customer-related operational issues.
Senior Operations Manager at Mashreq Bank (2006-01 – 2014-10)
- Managed end-to-end branch operations with focus on regulatory compliance, internal controls, operational risk and service quality.
- Acted as a key Checker/Verifier, reviewing customer documentation, transactions and operational activities for adherence to policies and regulatory requirements.
- Supervised branch-level AML/KYC controls and transaction monitoring and supported internal, external and Central Bank audits.
- Managed and coached branch teams, ensuring effective segregation of duties, operational controls and policy compliance.
Business Team Leader at Mashreq Bank (2010-04 – 2011-06)
- Led a team of up to 40 employees responsible for KYC remediation and ensuring customers were assigned to the appropriate risk segment.
- Reviewed and updated KYC based on nationality, customer profile and activities, occupation, geographic exposure, high-risk countries and blacklist considerations.
- Ensured customer information and risk classification were supported by appropriate documentation and escalated cases requiring further review.
Banking Officer at Al Watany Bank Of Egypt (2000-01 – 2006-01)
- Supported daily banking operations, customer services and account-related transactions in accordance with bank policies and procedures.
- Processed and verified customer and transaction documentation, ensuring accuracy and compliance with established procedures.
- Built a strong foundation in banking operations, transaction processing, customer service and internal controls.
