Aliya Khan

Dear Madam/Sir,

As an upcoming management professional with over 1 year of experience working as a Visa Coordinator, and Operation associate , I would like to work with your company in a challenging role. My academic qualification includes a IATA Passenger Ground Staff Diploma, Zabeel Institute, Sharjah, UAE, Human Resource Diploma, Certified Human Resource Management Professional, Bangalore, India and B Com Finance, Sahradaya College of Advanced Studies Kodakara, Thrissur, Kerela, India.

I have developed proficiency in scheduling and confirming interviews with candidates based on the directives of the management. I also have expertise in processing visa and immigration documents and interacting with the respective embassies

Presently associated as Visa Coordinator – Visa Department with Smart Travel LLC, Sharjah, UAE, I am involved in managing all aspects of visa in the B2E and B2C segments. Interacted with the employees and the suppliers to deal with all applications in compliance with the safety parameters of the client. I also ensure completeness and accuracy of the relevant visa and immigration documents, and receipt within the time limit set by the government.

My earlier role as Operation Associate with VFS Global GCC, Dubai, UAE entailed managing data entry and corrections based on requirements. Verified proper completion of the process and change documentation. I also processed daily activities and premium reconciliation for members. Resolved complex situations following pre-established guidelines.

Enclosed is my resume, highlighting my skills, accomplishments, and credentials. At a professional meeting, we can discuss ways of our further association.

Sincere regards,

Aliya Khan

Smart Travel LLC, Sharjah, UAE

Visa Coordinator – Visa Department | Nov 2022 – Present

Accomplishments

 Acquired good knowledge of the UAE labor law and policies. Catered to the B2E segment and coordinated with the sales department to enhance the B2B revenue

 Presented new ideas to improve organizational assets and revenue

Responsibilities

 Managed all aspects of visa in the B2E and B2C segments. Interacted with the employees and the suppliers to deal with all applications in compliance with the safety parameters of the client

 Ensure completeness and accuracy of the relevant visa and immigration documents, and receipt within the time limit set by the government

 Prepared fee quotes and any information required by clients, colleagues, or authorities. Assisted the clients in obtaining Visas,

Green Cards, and other documents

 Conducted training sessions on immigration rules and labor law of the UAE for the team members based on the operations and statutory requirements

 Generated and presented various status reports to the senior management and the stakeholders to enable effective decision-

making

VFS Global GCC, Dubai, UAE

Front Officer / Visa Operation Associate |Jun 2022 – Aug 2022

Accomplishments

 Actively involved in the filing and documentation of 50+ persons throughout the day. Managed logistics to mail the passports to the respective holders

 Conducted quality checks and updated the system with the number of applications. Sent documentation of each applicant to the embassy correctly after quality check and logistic

Responsibilities

 Managed data entry and corrections based on requirements. Verified proper completion of the process and change documentation

 Requested and verified information based on requirements. Ensured accurate and timely completion of cash transactions with cash receipt along cash reconcilation

 Processed daily activities and premium reconciliation for members. Resolved complex situations following pre-established guidelines

 Maintained updated knowledge of the airline industry and all products, services, and processes to ensure seamless operations

 IATA Passenger Ground Staff

Diploma, Zabeel Institute, Sharjah,

UAE, 2023

 B Com Finance, Sahradaya College of Advanced Studies Kodakara,

Thrissur, Kerela, India, 2022

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