Alphan Xavier Gonsalves

Dedicated Accounts professional with 18 months of O2C and AR experience at Accenture, supporting a Fortune 500 FMCG client. Known for precision, zero-error delivery, and strong cross-functional collaboration — formally recognised twice within 18 months. B.Com qualified with Distinction. Based in Dubai and available immediately.

Billing Analyst — Order-to-Cash at Accenture Operations (2024-06 – 2025-12)

Billing Analyst supporting Campbell's Account in Order-to-Cash operations

• Resolved ~500 billing-blocked orders daily across 6 SAP ECC workflows, protecting an estimated USD 3–5M in monthly AR from invoicing delays.
• Processed 500–600 military-order releases per month with zero duplicate invoices raised across 18 months.
• Cleared 30+ plant-code billing blocks daily in SAP, eliminating recurring upstream errors and downstream invoice delays.
• Maintained a zero-error record on 400+ credit/debit memos — zero mismatches or reversals across the full tenure.
• Enforced 100% mail-authorisation compliance on all invoice cancellations and resends, ensuring a complete audit-ready trail.
• Cleared all billing blocks within SLA windows each month-end across 6 sales organisations, supporting on-time AR reporting.

Bachelor of Commerce in B.Com – Karnatak University (2020 – 2023)