Amila Aberathnaa

Over 15 years‟ experience, with over 15 years performed at the junior to senior management level and above, in positions including housekeeping manager, housekeeping assistant manager, assistant front office manager,

housekeeping supervisor, housekeeping coordinator and housekeeping attendant.

An accomplished and highly motivated Executive Housekeeper with over 15

years of experience in 5 stars Hospitality Industry. An established record of decision-making and experience in all phases of management systems,

personnel management, guest services and overall support functions/facilities. Particularly strong in attaining organizational goals, cost control, training of employees and quality initiatives.

Personal Traits

• Excellent Communication and Organizational skills.
• Noted for the improvements made in the processes to achieve higher organizational efficiency.
• Noted for qualitative improvements in the departments.
• Noted for effective budgeting and financial planning abilities.
• Highly effective at establishing and maintaining good guest relationships
• Highly effective in hiring, orientation, training, coaching and

Motivating employees.

• Hard-working, energetic and multi-tasking with outstanding technical knowledge in all aspects of housekeeping operation.
• Passionate, dynamic and guest focused.
• Proven ability to deliver extraordinary level of customer service and provide creative solutions and memorable experiences to the guests.
• Possess a keen eye for detail

As an executive housekeeper I am responsible for the short and long term planning and Day-to-day operations of the Housekeeping department.

• Manage the daily operations of the Housekeeping, and where applicable, the Laundry/Valet departments. Responsible for budgeting, forecasting, and financial planning of the departments. Manage the selection, training and development of employees with an eye toward maximum employee satisfaction, productivity and guest satisfaction.
• Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards. Manage operating expenses to maximize costs while providing excellent guest services.
• Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction. Bear ultimate responsibility for monitoring consumption and ordering replacement of supplies.
• Oversee divisional matters as they relate to federal, state and local employment and civil rights laws.

Hospitality professional