Amin Ullah

A professional with more than 15 years in technology consulting, specializing in business process redesign, CRM/ERP architecture, and system integration. Skilled in the Zoho and Salesforce ecosystems (One, CRM, Creator, Books, Desk, Analytics, Projects and Salesforce Sales and Services Apps) with additional expertise across MS Dynamics, HubSpot and Odoo. Strong background in operations optimization, workflow automation, APIs, Webhook integrations, and Deluge scripting, delivering streamlined processes, and measurable business growth.

Founder & Principal Consultant cum CRM & ERP Solutions Architect (Jan 2022– Present)

at Z-Logic Technologies, Pakistan (On-Site)

• Delivered 600+ global digital transformation projects, designing scalable CRM & ERP solutions in Zoho 
• Led teams to build lead-to-cash frameworks, improving pipeline visibility, forecast accuracy, and sales cycle efficiency.

at COMTALK (COUDDIAL S.L.), Spain (Remote)

• Designed telecom systems in Zoho CRM, Desk, and Creator for efficient customer management.
• Automated processes and provided real-time insights to enhance operational efficiency.

at WellnessLiving, Canada (Remote)

• Integrated Zoho CRM with Salesforce and Jira to streamline data flow.
• Customized Zoho Desk to enhance customer success via ticketing efficiency.
• Automated workflows across Zoho and third-party platforms to boost operational efficiency.

at iCrowdNewswire, United States (Remote)

• Automated sales processes in Zoho CRM, improving lead management and opportunity tracking.
• Integrated Zoho CRM with marketing tools for seamless data flow and campaign optimization.

at Base Camp Data Solutions (Rebiz), United States (Remote)

• Implemented Zoho One application to enhance productivity across multiple projects.
• Automated business processes using Zoho tools, reducing manual tasks and to improve operational performance

at Mott MacDonalds International Pakistan (MMP), United Kingdom (Remote)

• Implemented Monitoring & Evaluation MIS and training over 140 staff members on MIS tools.
• Automated reporting processes, providing real-time insights.

at EYCON Pvt Limited, Pakistan (On-Site)

• Improved data accuracy by 30% to 35% through enhanced data validation processes.
• Streamlined workflows, reducing errors and boosting system reliability to support strategic business decisions.

at ProServe Communications Ltd., Pakistan (On-Site)

• Delivered 25+ technical projects on time, enhancing client satisfaction and operational efficiency.
• Led comprehensive project management, ensuring optimal performance and seamless execution.

at BEFARe at Project PPVR Funded by UNHCR, Pakistan (On-Site)

IT & Network Deployment Engineer (Mar 2010 – Mar 2011)

at PakPWD - Pakistan Public Works Department, Pakistan (On-Site)

Engineering and Project Management (Sep 2011 – Aug 2013)

Master of Science (Coursework Completed)

from National University of Sciences and Technology - CEME NUST, PK

Telecommunication & Computer Software Engineering (Mar 2006 – Aug 2010)

Bachelor of Science from National University of Computer and Emerging Sciences - NUCES FAST, PK