Amir Yousif

Results-driven sales professional with a strategic mindset and strong expertise in sales coordination, market analysis, and team leadership. Proven ability to identify and pursue new sales opportunities, build lasting client relationships, and deliver measurable business growth. Adept at achieving sales targets and enhancing customer satisfaction through innovative solutions.

Experienced in driving sales and expanding market presence, with a deep understanding of local consumer behavior and business dynamics.

Sales Executive at Arkan Finance (CBD&Mashreq&Mwarid) (2024-05 – Present)

• Results-driven Sales & Customer Service professional with a strong record of exceeding sales targets.
• Skilled in lead conversion, market analysis, and identifying customer needs.
• Experienced in credit card processing, documentation, and fast approvals coordination.
• Strong customer relationship builder with excellent problem-solving skills.
• Team player supporting sales growth, lead generation, and marketing campaigns.

Sales Executive at Dal Group (Animal Feed) (2016-06 – 2023-12)

• Dynamic, results-oriented Sales Leader achieving 15% year-over-year growth through strong leadership and performance-driven culture in the animal feed industry.
• Proven ability to motivate sales teams to exceed targets while maintaining high operational standards.
• Skilled in building strong client relationships within the agricultural and feed sector, enhancing customer satisfaction and retention.
• Experienced in market analysis and executing campaigns that increase product visibility and drive feed sales growth.
• Strong cross-functional collaborator working with marketing and product teams to expand market share and support business development in the animal feed industry.

Sales Coordinator at Dal Group (Dairy-Animal Feed) (2014-11 – 2016-05)

• Organized and detail-oriented Sales Support professional ensuring smooth order processing and customer follow-up.
• Skilled in preparing quotations, contracts, and invoices with accurate documentation.
• Strong coordination between sales, warehouse, and logistics for timely delivery.
• Proficient in CRM/ERP systems for accurate data management and operations.
• Experienced in generating and analyzing sales reports to support decisions and improve performance.

Quality Control at Dal Group (Dairy) (2011-04 – 2014-10)

• Dedicated QA/QC professional with expertise in dairy processing, microbiology, and food chemistry.
• Skilled in laboratory testing, ensuring accurate results and precise documentation.
• Strong analytical and problem-solving abilities to identify and resolve quality issues.
• Well-versed in HACCP and ISO 22000 standards, ensuring full compliance.
• Effective communicator collaborating with teams to support quality improvement.

Call Center Agent at Zain Sudan (2010-03 – 2011-03)

• Customer-focused Call Center Agent with strong experience in handling inquiries efficiently and accurately.
• Skilled in resolving customer issues and escalating complex cases when needed.
• Proficient in maintaining accurate records and updating customer databases.
• Strong communication style with a positive, empathetic, and patient approach.
• Consistently meets KPIs including call handling time, resolution rate, and sales targets in a fast-paced environment.

Bachelor of Science in Chemistry – Sudan University Of Science & Technology (2008)