Amjad Albarbour

Results-driven Sales Manager with over 13 years of experience in B2B sales, business development, and strategic account management across the UAE and Middle East. Proven track record of driving revenue growth, acquiring new enterprise clients, and building long-term relationships with C-level executives across IT, Telecommunications, Banking, Oil & Gas, Construction, Healthcare, Retail, Aviation, Military, and Defence sectors. Consistently achieved 120% of annual sales targets, acquired 25+ enterprise clients, increased revenue by 35% year over year, and maintained a 90%+ client retention rate.

Skilled in sales strategy, solution selling, contract negotiation, pipeline management, CRM, and market expansion, with a strong focus on delivering sustainable business growth and customer success.

Sales & Business Development Manager at TechSource Solutions L.L.C (Bin Zayed Group) (2020-05 – Present)

Recruitment & Outsourcing Services

• Develop and execute strategic sales and business development plans to drive revenue growth and expand the company's market presence across the UAE.
• Lead and manage cross-functional teams, including Sales Executives, Recruiters, and Admins, ensuring operational efficiency, target achievement, and exceptional client service.
• Identify, prospect, and secure new business opportunities across IT, Oil & Gas, Construction, Banking, Healthcare, Education, Retail, Aviation, Military & Defence, and other key sectors.
• Manage the complete sales cycle, from lead generation and client acquisition to proposal development, commercial negotiations, contract closure, and post-sales account management.
• Build and maintain long-term relationships with C-level executives, HR leaders, procurement teams, and key decision-makers to develop strategic business partnerships.
• Grow existing client accounts by identifying upselling and cross-selling opportunities for recruitment, outsourcing, and workforce solutions.
• Collaborate with internal teams to ensure the timely delivery of recruitment and outsourcing services while maintaining high levels of customer satisfaction.
• Monitor team performance, provide coaching and guidance, and drive a high-performance culture focused on achieving sales and operational KPIs.
• Develop sales forecasts, manage the sales pipeline, monitor business performance, and present regular reports to senior management.
• Analyse market trends, competitor activities, and customer needs to identify new business opportunities and strengthen the company's competitive position.
• Negotiate commercial agreements, pricing, service level agreements (SLAs), and contractual terms while ensuring profitability and long-term client value.
• Represent the company at industry events, exhibitions, networking forums, and business meetings to enhance brand awareness and generate new business opportunities.
• Ensure compliance with UAE labor regulations, contractual obligations, and company policies throughout the recruitment outsourcing lifecycle.
• Maintain strong client relationships through a consultative approach, delivering tailored workforce solutions that support customers' long-term business objectives.

Business Development Manager at Ducont Systems FZ L.L.C (2023-03 – 2025-04)

Recruitment & Outsourcing Services

• Identifying and generating new business opportunities across the UAE and GCC regions.
• Developing action plans and gathering data to identify target markets effectively.
• Preparing and maintaining a comprehensive master report detailing all activities, including daily tasks, leads, follow-ups, closures, future prospects, and adherence to goals.
• Engaging in cold calling, client visits, and business networking to generate leads through strong business relationships.
• Monitoring sales progress to ensure alignment with corporate objectives.
• Tracking all business-related invoices for accurate financial management.
• Conducting high-level industry research to formulate effective sales strategies.
• Promoting the company's products and services to prospective clients.
• Reviewing sales contracts to ensure compliance with legal and corporate standards.

Business Development Manager / Account Manager at Alpha Data Recruitment (2018-02 – 2023-03)

Recruitment & Staffing Services

• Engaging in client development activities, which encompass prospecting, initial client qualification, identifying potential end-users and decisionmakers, establishing and nurturing relationships, scheduling and conducting client visits, and qualifying requisitions.
• Developing value-driven presentations to deliver during client visits.
• Regularly visiting prospective clients to secure and finalize service agreements.
• Maintaining ongoing communication with existing clients to identify new hiring managers and close service agreements.
• Establishing client expectations and effectively communicating them to relevant stakeholders.
• Advising clients on tailored staffing solutions.
• Actively promoting WINNING EDGE Staffing services through participation in professional associations, trade shows, and other public relations opportunities.
• Collaborating with a team of recruiters to identify potential candidates and facilitating the interviewing, submission, and hiring processes.
• Mentoring and motivating recruiters to enhance team performance.
• Consistently meeting or exceeding target KPIs, including new requisitions, submissions, interviews, and placements.

Sr. HR Officer cum Insurance Coordinator at Commodore Contracting Company (2013-09 – 2018-01)

• Process/coordinate activities related to employee benefits, service request and leave administration.
• Full Recruitment & Talent Acquisition – Cycle.
• Screen candidates resumes and job applications.
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.
• Process and maintain Human Resources personnel files for all staff employee classifications.
• Monitoring & coordinating with all the company's entities for all health insurance daily and annually operations.
• Liaise with external partners, like insurance vendors, and ensure legal compliance.
• Organizing and proper recording or tracking of all endorsements, claims, policy renewals/issuance to ensure constant update and to monitor progress of all employees' requests.
• Coordinating all endorsements requests.
• Following up with insurance companies to ensure receiving documentation related to endorsements on time.
• Ensure invoices are received on time from insurance companies and confirm that Employee is billed correctly.
• Reconciliation of accounts relating to endorsements to the medical policy.
• Assists Employees with processing their medical claims.
• Processing all Workmen Compensation files and claims.
• Maintains the completeness, accuracy, and audits of associate files, including working files, medical files, and performance files as defined by the Department of Labor.

Administrative Clerk (Public Relations & HSE) at Western Bainoona Group for General Contracting (2010-12 – 2013-09)

• Handling internal Public Relations Operations (Visa Processing-Gate Passes-Vehicles Insurance)
• Manage, Observe and design HSE policy and assure strict compliance for all site workers

Bachelor Degree in English Literature – Damascus University (2009)