Andrae Kesser Mercado

HR and Administrative professional with 4+ years of experience supporting corporate, government, and UAE Freezone environments. Skilled in HR operations, employee onboarding, visa documentation, personnel records management, and office administration. Experienced in coordinating with Dubai Freezone authorities, maintaining HR compliance, and supporting high-volume front office operations.

Proficient in Microsoft Office, Google Workspace, and cross-department coordination to improve operational efficiency.

HR Assistant & Office Administration Coordinator at Venus Distributions FZCO (2023-12 – 2025-12)

Coordinated end-to-end HR support and office administration for a company operating in Dubai Airport Freezone

• Coordinated end-to-end HR support, including recruitment coordination, onboarding, joining formalities, and visa documentation processing.
• Maintained confidential personnel records for 50+ employees, ensuring compliance with Dubai Airport Freezone regulations.
• Managed front desk operations and 50+ daily visitors, maintaining a professional corporate reception environment.
• Streamlined executive calendar scheduling using Microsoft Outlook, reducing scheduling conflicts and improving meeting efficiency.
• Liaised with security teams, building management, and Freezone authorities to ensure smooth daily office operations and regulatory compliance.
• Managed high-volume calls and email correspondence, improving internal communication and response times.
• Oversaw office supplies, courier services, and reception logistics to support uninterrupted office operations.

Admin Assistant at Provincial History, Arts, Culture, and Tourism Office of Bulacan (2022-03 – 2023-06)

Managed administrative operations and employee documentation for a provincial government office

• Managed employee files, inventory records, and government documentation with strict accuracy and confidentiality.
• Coordinated travel arrangements, staff schedules, and meetings to support team operations.
• Performed data entry, document tracking, and reporting in a government-regulated environment.

Admin Assistant at Department of Social Welfare and Development (DSWD) (2019-11 – 2020-12)

Provided administrative support in a high-volume government office

• Maintained employee documentation, administrative records, and inventory logs to support office operations.
• Assisted with meeting coordination, staff scheduling, and travel arrangements.
• Managed data entry, document filing, and correspondence in a high-volume government office.

BS in Tourism and Hotel Management - Major in Travel and Tours Management – Far Eastern University (2019-08 – 2023-07)