Anjali P R

I am a BCom graduate with an IATA certification. I have experience working as a Customer Service Executive at Cochin International Airport, where I developed strong communication and customer handling skills. I am a responsible and hardworking person who enjoys interacting with people and providing good service. I am now looking for an opportunity to work as a Front Office or Admin Assistant where I can use my skills and grow professionally.

I have professional experience working as a Customer Service Executive at Cochin International Airport. In this role, I was responsible for assisting passengers, handling customer queries, managing check-in related procedures, and ensuring smooth communication with travelers. This experience helped me develop strong communication skills, problem-solving ability, and the confidence to handle customers in a professional manner.

I also gained experience in working as part of a team and maintaining a high level of service quality.

I have completed my Bachelor of Commerce (BCom), which helped me develop a strong understanding of business, management, and administrative concepts. I also hold an IATA certification, which provided me with knowledge about the aviation and travel industry as well as customer service standards. My educational background has helped me build good communication, organizational, and professional skills that are useful for front office and administrative roles.