Consistently offer professional, friendly and engaging service
- Welcome guests to the pool and beach facilities and ensure they have a safe and enjoyable experience
- Assist in the cleanliness and the daily upkeep of the area
- Guard and safeguard all guests members using the pool and beach facilities
- Ensure that proper pool testing has taken place prior to guests using the facility
- Ensure all guests are aware of the rules of the facilities
- Provide a high level of guest satisfaction and safety through effective communication
- Follow departmental policies and procedures
- Follow all safety and sanitation policies
- Other duties as assigned
Pool and Beach
- Comply with all health and safety regulations and standards for all users around the water
- Check water quality and clarity throughout shift, to ensure consistency and report any defects to appropriate department and resort supervisors
- Report all repair & maintenance requirements’ of water facilities and services
- Legibly document relevant information in logbook
- Maintain hotel’s standards, policies and procedures
- Clearly communicate with proper grammar in English to the guests’ understanding both written and spoken
- Set up workstation(s) with necessary supplies along
