Assil Aouani
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نبذة
I am a motivated computer science student specializing in software engineering, currently seeking a work-study alternance opportunity to enhance my technical skills while contributing to real-world projects. Passionate about software development, Microsoft technologies, and business process optimization, I aim to apply my knowledge in a dynamic and collaborative environment while continuing my academic journey.
الخبرة
Microsoft Dynamics 365 CRM and Power Platform Consultant at BMZ Consulting (2025-02 – 2025-06)
- Customization and configuration of Microsoft Dynamics 365 CRM
- Power Platform tools: Power Apps, Power Automate, and Dataverse
- Workflow automation and business process modeling
- Development using JavaScript, C#, PCF, and Web API
- Data integration, security roles, and solution deployment
- CRM strategy, user experience, and client relationship management
Sales Assistant at ATU DUTY FREE – SOUSSE (2024-05 – 2024-10)
- Processed sales transactions, operated the cash register, and managed accurate cash handling.
- Assisted customers with purchases, provided product information, and resolved inquiries or complaints.
- Collaborated with the team to meet sales goals, replenish stock, and maintain a clean, organized store.
Sales Assistant at ATU DUTY FREE – ENFIDHA HAMMAMET (2023-06 – 2023-10)
- Processed sales transactions, operated the cash register, and managed accurate cash handling.
- Assisted customers with purchases, provided product information, and resolved inquiries or complaints.
- Collaborated with the team to meet sales goals, replenish stock, and maintain a clean, organized store.
Client Relationship Manager at ECOVILLAGE – SIDI BOU ALI (2022-09 – 2023-04)
- Built and maintained strong client relationships through effective communication and support.
- Handled complaints, ensured client satisfaction, and managed accounts and contracts.
- Responded to inquiries and online feedback, supported service delivery, and identified growth opportunities.
Promoter at ECOVILLAGE – ENFIDHA - HAMMAMET (2022-06 – 2022-09)
- Promoted products through demonstrations, sample distribution, and customer engagement.
- Provided sales assistance, answered inquiries, and followed up with customers to encourage purchases.
- Managed promotional inventory, reported on customer interactions, and maintained a professional brand image.
- Performed basic computer maintenance to support promotional activities and operations.
التعليم
Bachelor's Degree in Computer Science - Software Engineering and Information Systems – ESSTHS (2023-11)
Pre-Engineering in Math-Physique – ESSTHS (2019-09 – 2022-06)
Baccalaureate – SALEM BEN HMIDA AKOUDA high school (2019)