Avanit Kumar

I understand the importance of being interactive and enjoy communicating with others for the benefit of the company.

CHAUDHRY NUMMERO MANAGEMENT CONSULTANCIES LLC

Role: IT Executive

 Designation: Sr. IT Executive

 Total Experience (Duration): JULY 2022 to TILL DATE

 Role in Project

 IT Setup in New Office, UAE

 Manage all IT related issues & support

AAKASH EDUCATIONAL SERVICES LTD

Role: Team Lead

 Designation: Assistant Manager

 Total Experience (Duration): JANUARY 2021 to JULY 2022

 Projects: SDWAN Implementation, Mira AI Implementation

 Role in Project

 Omni Channel Support

 Daily Connect up with PAN India Engineers

 Board meeting & CXO’s Support

 L1 support of Server & Network

 Connect with Lavelle team for SDWAN Implementation in PAN INDIA

 VPN ID, Domain ID Creation/Manage

 G-Suite for Business manage

 Troubleshoot & support PAN India user’s issues On Remote/Call

 Monitoring PAN India Internet/Attendance Machine Status

 New Branch Setup

 Vendor Coordination for Product related issue/support/upgrade

 Installation and Troubleshooting of Window 7, Window 8 & Win 10 with other in-house application.

 Providing support on Helpdesk Operation, Antivirus management, Mail support and VC devices.

 In House & Out of Office Top Management Meeting Setup

 Track Ticket status On Portal & assign to concern engineers

IND INNOVATION PVT. LTD (Tech Mahindra Project)

Role: Pan India Support Engineer

 Designation: Sr IT Executive

 Total Experience (Duration): JULY-2019 to JAN 2021

 Project: TECH MAHINDRA

 Role in Project

 MS-Outlook Troubleshooting, Installation and Troubleshooting Window 8 & other in- house application (Including SAP). Providing support on Helpdesk Operation, Antivirus management.

 Provide Remote support to Users. Configuration & Troubleshooting of Network Printers &

Scanners.

 Configuration & Maintenance of Laptop /Desktop environment.

 Troubleshooting of all the hardware and software issues.

 Configuration & Troubleshooting of Network Printer and Scanner.

 Installation and Troubleshooting of Window 7, Window 8, Win 10 & MAC OS with other inhouse application.

 Providing support on Helpdesk Operation, Antivirus management, mail support and VC devices.

 Configuration of company mail on Smart phones including Apple Devices.

 Provide Basic L1 window admin support to user through active Directory & DHCP. (User account Creation, Distribution List Creation, Group Creation Deletion and Password unlock/reset).

COLLABERA TECHNOLOGY (Accenture India Project)

Role: Server & Network Support Engineer

 Designation: Sr. Executive

 Total Experience (Duration): APR -2018 to JULY-2019

 Projects: ACCENTURE INDIA

 Role in Project

 Installation and Configuration of Windows Servers, Various versions of Windows like Win7,

8, 10 as per client requirement.

 Managing Active directory Services, Group Policies Management, DHCP Services, file

Server Services.

 Coordinating with Vendors for Clients various in-house application, also with Microsoft for

Licensing related issues.

 Managing of Gmail for Business Email Solution.

 Managing various types of NAS Services (User creation, NAS backup, Folder permission).

 Providing support on Helpdesk Operation,

 Managing Antivirus Server management Services, Client patch deployment & Package extraction. Like Endpoint Security, Symantec, MacAfee & Norton.

 Pan India MPLS Implementation, Manage, ISP Coordination, Bandwidth Upgradation/degradation, Link termination

 Sophos Firewall for VPN, MPLS Link Advertise & Full access of websites

1. Graduation from IGNOU

2. Diploma In Hardware & Networking from IGNOU