Person of Many Skills
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· Interpreting English conversations to Farsi and Vice versa.
· Provided interpretation in customer service and medical field.
· Delivered friendly, discreet, and professional service to customers.
· Proved the ability to handle long working hours, night shifts, resolve customer issues and excel within a high-volume, high-pressure setting.
· Communicate and follow up with the client by phone or messages to arrange their appointment .
· Worked extensively with individuals from diverse backgrounds, accompanying the assigned client to translate all information given during necessary doctor appointments
· Working under the direct supervision of the Multicultural Specialist
· Interpreted for patients, scheduled appointments, answered multiline phone, prioritized messages from incomming calls, collected specimens for lab, received and posted payments, dealt with complains.
· Follow ethical codes that protect the confidentiality of information.
· Interacted with all departments (Purchasing, Quality, Accounting).
2016 - 2021
B.Sc in Mechanical Engineering
