Bassem Chouchen

Sales professional with focus on leading teams to achieve targets through strategic planning and motivational support. Demonstrates strong communication skills, managing client relationships, and training team members to improve performance. Consistently drives sales growth by identifying new opportunities and implementing best practices.

SALES TEAM LEADER at QUICKPLUS Tasheel Center Main Branch (2024-07 – 2025-05)

• Monitored sales leads and conversions, motivating and incentivising teams to continue increased business.
• Recruited and trained high-achieving sales teams, aiding company success against profit goals.
• Organised weekly team meetings to review achievements, set goals, and discuss sales strategies.
• Selected, trained and performance-managed staff to handle high workload with ambitious targets.
• Conducted regular performance reviews, providing constructive feedback and personal development plans.
• Analysed sales data to identify trends, forecast demand, and adjust sales techniques accordingly.

FOOD AND BEVERAGE MANAGER at China Wok (2022-01 – 2024-04)

• Oversaw daily operations in the restaurant, maintaining high-quality customer service.
• Educated staff members on procedural and menu changes.
• Scheduled employees to keep shifts well-staffed.
• Conducted regular inspections on kitchen equipment, machines and tools to confirm hygiene levels, safety and efficiency.
• Analysed sales data to identify trends and adjust strategies for revenue growth.
• Drove revenue by coaching team members on customer service and up-selling techniques.
• Coordinated with the kitchen team to ensure timely preparation and delivery of high-quality dishes.
• Led staff training sessions on wine and food pairings, elevating the dining experience for patrons.

Certificate of Higher Education in OF ECONOMICS AND TECHNOLOGY – IPSET INSTITUT PILOTE DES SCIENCES ECONOMIQUES (2019)