Britney Ochieng

I worked as a customer service at kfc(americana company) for more than two years and I have developed an impeccable phone manners and an ability to calm agitated or distressed customers.

My relevance experience includes the following;

Making and receiving 90+ calls a day to give technical assistance and sign new customers.

Implementing new strategies that would increase on sales.

Maintaining an 95% customer satisfaction(20% higher than the company average)

My experience at KFC has helped me improve my leadership skills,gain organizational skills,and develop extensive knowledge of how to upsell services and goods to potential customers.