Cecil George

I'm a proactive and results-oriented Assistant Operations Manager with 3+ years of hands-on experience in motor insurance claims, risk analysis, and customer engagement. I thrive in fast-paced environments, where I streamline operations, drive process improvements, and ensure compliance with industry standards. I'm passionate about delivering seamless customer experiences, optimizing team workflows, and leveraging data-driven insights to boost efficiency.

Skilled in cross-functional collaboration and vendor negotiation, I’m all about creating win-win solutions and building trust with both clients and stakeholders. Always eager to evolve, I bring a growth mindset and a sharp eye for innovation to every challenge.

Experienced Operations Coordinator and former Purchase Officer with over 3 years in the insurance and trading sectors, specializing in motor insurance claims handling, workflow optimization, and customer relations. Proven track record in reducing claim processing times, enhancing customer satisfaction, and streamlining operations. Skilled in risk assessment, compliance, vendor management, and cross-functional team coordination.

Adept at using ERP systems and Microsoft Office tools to support decision-making and reporting. Recognized for proactive communication, problem-solving, and delivering results in dynamic, high-volume environments.

Bachelor of Business Administration (BBA)

Amity University, Dubai | September 2016 – July 2019