Founder & Fitting Model - AUP Online Fashion Store
(2015-01)
- Managed the online fashion business from planning to operations and customer service.
- Assisted customers with inquiries, exchanges, and after-sales support, building long-term trust and customer loyalty.
- Coordinated with suppliers and logistics partners to ensure smooth delivery and efficient service.
- Maintained high standards of brand presentation, quality control, and customer satisfaction.
Reception & Customer Support - JIUJITSU GYM
(2023-01)
- Provided front-desk support and membership consultations to members and visitors.
- Handled inquiries and daily operations with a calm and reassuring attitude.
- Managed multiple tasks efficiently during busy hours while ensuring customer satisfaction.
- Created a welcoming and inclusive environment for diverse customers.
Barista - Twosome Place Cafe
(2014-01 - 2015-12)
- Delivered quick and friendly service in a high-volume café environment.
- Built teamwork, accuracy, and consistent hospitality while handling orders, payments, and customer requests.
- Enhanced interpersonal skills by engaging with diverse customers and resolving concerns promptly and politely.
