Children Mansadila

Kitchen Helper, Highly-motivated young professional with a demonstrated history of taking on challenges and seeing them through completion with accuracy and efficiency. Quick learner and eager to take on responsibilities and be the go-to person in a team-oriented setting. Builds and maintains great relationships with coworkers to ensure a positive work environment and encourage collaboration.

Kitchen Helper - Connaught Palace Hotel - Dubai, United Arab Emirates

(2026-02)

• Follow safety rules
• Work quickly
• Work under pressure
• Organize storage area
• Keep work station ready
• Follow hygiene standards
• Help in inventory organization
• Dry the shelf properly
• Give good service

F&B Waiter - Sultani Hotel & Lodges - Kinshasa

(2025-04 - 2026-01)

• Preparing the dining area: Before each service, ensuring tables are elegantly set, the space is spotless, and all necessary equipment is in place to welcome guests in the best conditions.
• Welcoming guests: Greeting each guest warmly, guiding them to their table, presenting the menu with enthusiasm, and suggesting food and wine pairings in a friendly manner.
• Ensuring guest satisfaction: Staying attentive to guests' needs throughout the meal, anticipating requests, and responding promptly to provide a personalized and pleasant experience.

F&B Server - Mondrian Doha - Doha, Qatar

(2024-02 - 2025-02)

• Providing exceptional customer service: Assist customers by greeting them warmly, taking food and beverage orders accurately, serving meals promptly and professionally.
• Following food safety regulations: Ensuring proper handling and storage of food and beverages to maintain the health and safety of customers and other team members.
• Upselling and promoting specials: Presenting menu recommendations and specials in a professional and persuasive manner to increase sales.
• Maintaining a positive and professional demeanor: Projecting a friendly and helpful attitude while remaining professional and courteous in all interactions to ensure customer satisfaction.

F&B Assistant Waiter - Hotel Royal - Kinshasa

(2022-09 - 2024-01)

• Able to prepare all food and beverage mise-en-place duties prior to service.
• Able to provide a warm welcome and fond farewell to the guests.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Checking back on customer satisfaction

F&B Assistant Waiter - Hotel Venus - Kinshasa

(2021-03 - 2022-07)

• Serving food and beverages in a professional manner with high levels of customer service
• Checking with customers to ensure that they are enjoying their meals and take action to correct any problems
• Deliver checks and collect bill payments
• While leaving the guest from your station you must greet the guest again " Thank you sir, mr/ms, mss for dining with us" have a lovely day.

High School Certificate - College Christ (2005-09 - 2011-07)

High School Diploma - General Electricity - Institute-Nkunku (2011-09 - 2017-07)