Dana Qaddoura

Detail-oriented Administrative and Customer Service professional with experience in office administration, visa processing, guest relations, and risk services support. Proven ability to manage operations, handle client interactions, and support teams efficiently under pressure.

Accounts Payable & Office Administrator - ADNOC Distribution

(2013 - 2014)

• Managed office administration and daily operations.
• Handled VIP visitors and front office coordination.
• Prepared reports, documentation, and maintained filing systems.
• Coordinated payroll documentation and office supplies.

Visa Officer - VFS Global

(2012 - 2012)

• Processed visa applications and verified documents.
• Managed passport logistics and maintained records.
• Handled transactions and provided customer service.
• Ensured compliance with immigration policies.

Acting Supervisor – Guest Relations - ADNEC

(2010 - 2011)

• Supervised guest services and coordinated events.
• Trained staff and handled VIP guests.
• Ensured high-quality visitor experience.

Intern – Enterprise Risk Services - Deloitte

(2010 - 2010)

• Assisted in audit and documentation review.
• Supported internal control analysis and research tasks.

Bachelor’s Degree - Management Information Systems - Abu Dhabi University (2005 - 2009)