Dhilham Fawsmin

Dedicated Cyber Security and Network Engineering professional with a BSc in Computer Science and hands-on experience in network administration, system troubleshooting, vulnerability analysis, and security operations. Proven ability to maintain 99%+ network uptime, configure enterprise firewalls and VLAN infrastructure, and respond to security incidents. Holds CEH, CCNA, and MCSA certifications.

Seeking a role in network security, infrastructure management, or cyber defense to drive organizational resilience against digital threats.

IT and Network Support Executive - Port City BPO - Rajagiriya, Sri Lanka

(2025-10)

• Administered and troubleshot enterprise network infrastructure, resolving 90% of reported issues independently and ensuring network uptime exceeded 99%.
• Configured and managed Access Points (Ruijie APs) including SSID setup, security policies, and performance optimization for a multi-site BPO environment.
• Performed VLAN configuration for network segmentation, improving traffic management and reducing broadcast domains.
• Monitored and managed FortiGate firewall traffic to identify potential threats and ensure network security compliance.
• Used MikroTik Routers for traffic monitoring, bandwidth control, and firewall rule configuration.
• Prepared incident reports and documented technical issues, contributing to an internal knowledge base for faster issue resolution.

Network Internship - Data Center, PAF-IAST - Haripur, Pakistan

(2022-07 - 2022-09)

• Supported network administration and troubleshooting in a data center environment.
• Handled physical infrastructure including running CAT6 cables and terminating RJ45 connectors.
• Provided Level 1 software support and resolved network connectivity issues.

ERP Internship - Datamation Systems (PVT) Ltd - Colombo, Sri Lanka

(2023-08 - 2023-09)

• Researched and analyzed ERP system implementations across multinational organizations.
• Identified potential security risks in ERP configurations and proposed mitigation strategies.
• Resolved configuration issues related to software, hardware, and network protocols, improving overall system performance.
• Supported end-users with system operations, enhancing productivity and satisfaction.

BSc - Computer Science - Pak-Austria Fachhochschule: Institute of Applied Sciences & Technology (2021-10 - 2025-05)

Higher National Diploma - Cyber Security - Winsys City Campus (2020 - 2021)

G.C.E.

Advanced

Level - Commerce Stream - P.D.S.

Senanayake

College (2020 - 2021)

G.C.E.

Ordinary

Level - P.D.S.

Senanayake

College (2016 - 2017)