Dileep Mangottil

Over 13 years of experience in implementing various ERP modules.

Expertise in defining needs and recommending solutions that delivers value to stakeholders.

Possess IIBA endorsed certification in Mastering Business Analysis.

Perform as liaison between the business, IT functional teams, IT Application Support, IT Development and DBA teams on Business Improvements, system issues and enhancements.

• Expertise in business user requirement analysis, system Analysis, preparing business workflows & documentations.
• Prepare and execute test plans / test scenarios for Unit/Functional/Integration Testing and User Acceptance Testing (UAT).
• Prepare user manuals.
• Provide group and individual training to end users for new systems and enhancements.
• Problem identification and resolution of production issues by working with key business owners, users, functional consultants and developers.
• Responsible for preparing Business Requirement documents (BRD) and software change requests taking functional requirements specification as a base.
• Expertise in preparing Menu and Security setup documents.
• Involved in the development of advanced/complex reporting solutions such as Dashboards and Standardized Reporting and Key Performance Indicators (KPI) using Qlikview.
• Primarily involved in gathering requirements for the Graphical User Interface (GUI) screens and designing the same in Qlikview.
• Assist in resolving the issues/cases raised by the users for Qlikview application.

Bachelor of Technology