Dilshan Perera

I'm a graduate in University of Plymouth, United Kingdom, holding a degree in Software Engineering. Currently working in AT&T GIS Lanka (LTD), providing my service as a software engineer, system support engineer, ATM support Engineer, Customer Support Engineer for 3 years, and looking for a chance to enhance my professional knowledge and skills in United Arab Emirates. Currently living in Dubai, UAE and flexible for relocation before work.

2021 – PRESENT

SOFTWARE ENGINEER

AT&T GLOBAL INFORMATION SOLUTIONS LANKA (LTD), SRI LANKA

• Maintain a smooth run in different projects & Systems in banks in Sri Lanka; 
• NCR ATM Network in Sri Lanka.
• Check Clearing System in Sampath Bank PLC, Sri Lanka.
• Testing and Installation of ATM systems, Check Clearing Systems, etc.
• Perform timely upgrades and updates.
• Identifying Issues and fixing bugs, network issues, etc.
• Provide Customer Support Service for 10+ institutes involved in the projects mentioned above.
• Provide Remote & Hands on support when the systems are down.
• Provide On-Site Assistance when needed.
• Handling Customer complaints and come up with solutions. 
• Come up with new solutions according to Customer needs.
• Take part in new developments as a team.
• Testing and Launching of new Developments.

2018 – 2021

TRAINEE SOFTWARE ENGINEER

AT&T GLOBAL INFORMATION SOLUTIONS LANKA (LTD), SRI LANKA

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2016 – 2017

ACCURACY POINT OF CONTACT (APOC)

GLOBAL SYSTEM SOLUTIONS, NUGEGODA, SRI LANKA

• Maintain the accuracy of the project CCUS that ran in the head branch, two other local branches and one branch overseas. 
• Supervised over 200 QATs in the head branch and over 150 QATs in other branches

2016

QUALITY ASSUARENCE TECHNICIAN (QAT)

GLOBAL SYSTEM SOLUTIONS, NUGEGODA, SRI LANKA

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2015

ACCOUNTANT

GT HOLDINGS, GAMPAHA, SRI LANKA

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2014 – 2015 

MULTI-DUTY CLERK + ACCOUNTANT

GT HOLDINGS, GAMPAHA, SRI LANKA

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2013 – 2014 

SALES CONSULTANT 

CEYLINCO LIFE INSUARENCE PLC, JA-ELA, SRI LANKA

2016 – 2019

BSC (HONS) IN SOFTWARE ENGINEERING

University of Plymouth, United Kingdom

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2013 – 2014 

DIPLOMA IN SOFTWARE ENGINEERING

ESOFT, Gampaha, Sri Lanka

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2011 – 2013 

G.C.E. ADVANCED LEVEL (2013) IN ART STREAM

(English Medium)

St. Joseph’s Seminary, Kohuwala, Sri Lanka

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2004 – 2010 

G.C.E. ORDINARY LEVEL (2010)

St. Peter’s College, Colombo 04, Sri Lanka

St. Joseph’s Seminary, Kohuwala, Sri Lanka