Djamel Sad

Experienced operations professional with background in aviation and retail environments. Demonstrates strong organizational ability, coordination skills, and focus on meeting deadlines. Handles fast-paced tasks, supports team objectives, and maintains consistent performance while ensuring accuracy, efficiency, and adherence to workplace procedures.

Ramp Agent at Menzies Aviation (2021-09 – Present)

• Handled over 25 daily aircraft turnarounds, ensuring timely departures and adherence to strict operational schedules.
• Coordinated loading and unloading of 3,000+ baggage items weekly, maintaining accuracy and minimizing mishandling incidents.
• Operated ground support equipment safely, following all airside regulations and company safety procedures consistently.
• Communicated effectively with flight crews and ground teams to support smooth turnaround and operational coordination.

Ramp Agent at Cobalt Aviation (2018-09 – 2021-09)

• Supported 20+ daily aircraft movements, ensuring efficient turnaround operations and adherence to airline service standards.
• Managed loading of over 2,500 baggage items weekly, maintaining correct weight distribution and reducing delays.
• Marshalled aircraft and positioned equipment accurately, ensuring compliance with safety and operational guidelines.
• Maintained ramp safety standards, reporting hazards promptly and supporting continuous improvement in procedures.

Store Manager at Casbah Grocery (2013-02 – 2018-09)

• Increased monthly sales by 18% through product optimization, pricing strategies, and improved in-store promotions.
• Managed inventory of 1,200+ items, reducing stock losses by 15% through accurate tracking and supplier coordination.
• Supervised daily store operations, ensuring efficient staffing, merchandising, and customer service standards consistently.
• Handled supplier negotiations, deliveries, and stock replenishment to maintain availability and operational efficiency.

Assistant Manager at Stock Park Golf Club (2004-02 – 2013-07)

• Supported operations serving 150+ daily guests, ensuring service quality and efficient coordination across departments.
• Increased customer retention by 20% through service improvements and consistent guest engagement strategies.
• Supervised staff scheduling, training, and daily operations to maintain service standards and team performance.
• Coordinated events and bookings, ensuring smooth execution and alignment with client requirements and expectations.

High School Degree – Emir Abdelkader High School