Dr Rim Keshk

Experienced Clinic Manager with a strong background in dental management and a passion for providing excellent patient service. Proactive and efficient in resolving operational issues, enhancing staff performance, and ensuring the smooth functioning of the clinic. Meticulous in managing clinic decorum, cleanliness, and adherence to protocols.

Skilled in identifying opportunities to enhance revenue and improve financial efficiency. Adept at preparing reports and complying with management and regulatory requirements. Experienced in training and developing both new and existing employees to maintain high standards of service delivery.

Proficient in scheduling and coordinating clinic operations to ensure optimal efficiency. Committed to upholding brand values and addressing patient complaints and feedback with utmost priority. Currently pursuing an MBA in healthcare management to further enhance my expertise in the field

Dental Clinic Manager

Ivory Dental Clinic

• Develop and implement policies and procedures to ensure efficient and effective clinic operations.

10/2019 – 09/2023

Cairo, Egypt

• Collaborate with dental professionals to ensure high-quality patient care and adherence to industry standards.
• Monitor and maintain compliance with relevant regulations, including infection control protocols and privacy laws.
• Coordinate scheduling of dental appointments, ensuring optimal patient flow and minimizing wait times.
• Manage patient records and ensure accurate documentation and confidentiality.
• Oversee the procurement of dental supplies and equipment, ensuring cost-

effectiveness and availability.

• Stay updated on industry trends, advancements, and best practices in dental care to provide guidance and recommendations.
• Conduct regular staff meetings and training sessions to foster a positive and productive work environment.
• Implement strategies for patient retention and new patient acquisition.
• Address and resolve any patient complaints or concerns in a timely and professional manner.
• Perform financial analysis and reporting to support budgeting and financial decision-making.

GP Dentist

Ministry Of Health & Population

Fixing or removing damaged teeth

08/2021 – 08/2023

Cairo, Egypt

Filling cavities

Performing exams and evaluating x-rays to determine patient'

s health

Developing treatment plans to deal with any dental health issues prescribing medications to decrease pain and improve patient health

Interacting with patients and instruct them on proper oral care

Measuring and fitting dental appliances

Referring patients to specialist if needed

MBA in Healthcare Management

Middlesex University

09/2023 – present

Dubai, UAE

• Financial and Economic Analysis: Strategic financial management and its impact on organizations.• Managing and Developing People: Effective people management for achieving business objectives.
• Global Marketing Management: Integrated decision-making in a competitive global marketplace.
• Personal and Professional Development: Enhancing career aspirations and leadership capabilities.

equipping me with essential skills in financial analysis, people management, global marketing, and personal growth for success in dynamic business environments.

Professional Diploma : Cosmetic Dentistry

Leeds Training College

09/2021 – 11/2021

Cairo, Egypt

Bachelor Of Dental Surgery BDS

Grade: Excellent GPA(3.83)

Future University

09/2014 – 07/2019

Cairo, Egypt