Eiman Alblooshi

I am an accurate, reliable, and diligent person focused on the timely, quality completion of all lab procedures. I Work well under pressure and time constraints within high-volume environments. I am an experienced and skillful Inbound Customer Service Agent providing high-quality service to callers, working addresses, and meeting all need

During my internship at Burjeel Farha, I was involved in every area of laboratory work, from data collection to equipment maintenance. I was responsible for various tasks that followed strict guidelines and regulations, including receiving labeling, and analyzing samples (blood, urine, nasal and throat swaps, etc.

Some of the equipment I used: centrifuge, Cobas 6000( A1C) 501/601 for chemistry and immunochemistry tests, Erythrocyte sedimentation rate (ESR), shaker, urine analyzer (Cobas 601/701), combur test M, Cobas T411 for coagulation tests, and CBC XN-1000 complete count blood.

worked as Customer Service Representative/Call Center Agent in United Arab Emirates University, Al Ain. Worked well with upper management to ensure ultimate customer satisfaction. Brought forth strong public speaking skills and proper phone etiquette.

Graduating with high honors (GPA of 3.65) with Bachelor of Science in Biochemistry, United Arab Emirates University in Al Ain and Minor in German language