Erickson John Elaba

● Expertly brewed and crafted a wide variety of coffee beverages, consistently meeting exacting standards for taste and presentation, contributing to a 15% increase in customer retention.

● Operated and maintained coffee machines, grinders, and brewing equipment, ensuring optimal performance and quality in every cup, leading to a 10% boost in customer satisfaction.

La Romana Dal 1947 | Dubai, United Arab Emirates August 2023- Present

Assistant Supervisor

● Supported the management team by overseeing daily operations, coordinating staff schedules, and ensuring efficient workflow.

● Assisted in training and mentoring new team members, fostering a collaborative work environment and reducing employee turnover.

Barista

● Expertly brewed and crafted a wide variety of coffee beverages, consistently meeting exacting standards for taste and presentation, contributing to a 15% increase in customer retention.

● Operated and maintained coffee machines, grinders, and brewing equipment, ensuring optimal performance and quality in every cup, leading to a 10% boost in customer satisfaction.

Crêpe Maker

● Managed crêpe station operations, ensuring cleanliness and compliance with food safety standards, and contributed to waste reduction

. ● Crafted and served high-quality crêpes with precision, maintaining consistency in taste and presentation, leading to a 25% increase in repeat customer orders.

Gelato Maker

● Produced artisanal gelato using traditional techniques, achieving consistent texture and flavour.

● Managed inventory of ingredients, minimizing waste and ensuring timely replenishment, resulting in a 10% cost reduction.

High school diploma with a certified barista certificate.