Sr. Vessel Operations & Port Agency Specialist at REDSEA WAVE SHIPPING AGENCIES LLC (2024-08 – Present)
Responsible for managing a wide range of maritime husbandry services across UAE ports, including Khaled Port, Khorfakkan Port, and Hamriyah Port in Sharjah, as well as maintaining strong relationships with Rashid Port and Jebel Ali Port. I ensure efficient service handling and smooth operations throughout.
- Acting as Public Relations Officer (PRO) & Government Relations Coordinator – Sharjah Ports, Responsible for managing all governmental, port authority, customs, and immigration documentation related to vessel operations in Sharjah ports. Handle registrations and transactions through all relevant electronic systems, obtain permits and approvals, ensure regulatory compliance, and coordinate with authorities to support smooth port and shipping operations.
- Managing offshore operations, including coordinating the boarding of companies representatives, and liaising with technicians, surveyors, and bunkering activities.
- Collaborating closely with third-party suppliers to ensure efficient service delivery, while finalizing invoicing processes in a timely manner.
- Overseeing the safe delivery of shipments from vessel's owners to onboard delivery, ensuring timely customs clearance and compliance with all regulations.
- Maintain and manage client relationships, including FDA finalization, contract management, and payment follow-ups.
- Ensure smooth coordination between port authorities, clients, and suppliers to guarantee seamless operations.
- Upholding the highest standards of service in line with maritime industry best practices and GCC maritime regulations.
- Vessel Operations Management: Managed end-to-end vessel's operations from receiving appointment till the finalization of (FDA).
- Husbandry Services Management: Supervising all husbandry matters including crew changes, meet and assist services, crew visas, transportation, and accommodation in accordance with manning requirements.
Senior Shipping Coordinator & Chief Boarding Officer at DOMINION SHIPPING AGENCIES (EGYPT) (2017-10 – 2024-07)
- Harbor Master Liaison: Attending daily meetings at the harbor master office to stay updated on port activities, requirements, line up for our vessels and regulations.
- Port Call Management and Supervision: Managing the entire port call process, from berth booking, coordination of loading and discharging operations, ensuring timely vessel departure and turnaround. Specifically responsible for managing operations at Damietta Port.
- Port Operations Leadership: Led operations in various Egyptian ports including Port Said, East Port Said, Port Said OPL area, Damietta, Alexandria, El Dekheila, Suez Port, Adabiya Port, DP World Sokhna Port, Sumed Port, Ras Ghareb Port, and Ras Shukir, Safaga and Hurghada Ports.
- Supply Department Management: Directing the supply department, managing vessel's catering departments and ship's masters orders, appointing ship suppliers, and finalizing deals in accordance with company profit guidelines.
- Security Team boarding and disembarkation: Managed the logistics for unarmed security team movements, ensuring compliance with regulations for embarkation and disembarkation.
- Client Relationship Management: Adapted to new client aspirations and successfully met their requirements.
- Shipment Handling and Delivery: Leading the team in shipment handling and delivery, ensuring alignment with shippers' and vessels' schedules, managing customs clearance formalities, and ensuring safe delivery.
- Crew Change Oversight: Directing all aspects of crew changes, ensuring compliance with immigrations regulations. Supervised visa arrangements, transportation, and accommodation for crew members.
- Emergency Response Management: Implemented emergency response protocols and coordinated with relevant authorities during critical situations to ensure safety and compliance.
- Managed Suez Canal transit procedures and coordinated vessel berthing for cargo discharge operations.
- Oversaw Ship-to-Ship (STS) operations in Port Said OPL area, handling crude oil, gasoline, and other cargo types.
- Performed owner-related tasks, including managing parcels, crew handling, cash delivery, and procuring navigational charts and maritime publications
- Coordinated with port authorities and customs officials to streamline vessel clearance processes.
- Developed and implemented efficient loading and unloading procedures to maximize cargo throughput.
- Maintained accurate and up-to-date records of shipping activities and documentation.
- Implemented cost-saving strategies to optimize resource allocation and reduce operational expenses.
- Resolved conflicts and issues related to shipping and logistics in a timely and effective manner.
- Provided training and guidance to junior staff on shipping procedures and best practices.
- Coordinated with shipping agents, port authorities, and other stakeholders to ensure smooth vessel turnaround.
- Monitored and reported on key performance indicators (KPIs) related to shipping operations.
- Coordinated offshore operations with major companies like Halliburton, NOSPCO, and Indian offshore companies, ensuring compliance with industry standards and contractual agreements.
- Managed the logistics of offshore crew changes, including scheduling, transportation, and accommodation.
- Supplied offshore vessels with provisions, spare parts, and equipment, maintaining optimal operational readiness.
Senior Shipping Clerk & Boarding Officer at ALBAHARIA SHIPPING COMPANY (2013-05 – 2017-09)
- Managed Suez Canal transit procedures and coordinated vessel berthing for cargo discharge operations.
- Oversaw Ship-to-Ship (STS) operations in Port Said OPL area, handling crude oil, gasoline, and other cargo types.
- Performed owner-related tasks, including managing parcels, crew handling, cash delivery, and procuring navigational charts and maritime publications
- Coordinated with port authorities and customs officials to streamline vessel clearance processes.
- Developed and implemented efficient loading and unloading procedures to maximize cargo throughput.
- Maintained accurate and up-to-date records of shipping activities and documentation.
- Implemented cost-saving strategies to optimize resource allocation and reduce operational expenses.
- Resolved conflicts and issues related to shipping and logistics in a timely and effective manner.
- Provided training and guidance to junior staff on shipping procedures and best practices.
- Coordinated with shipping agents, port authorities, and other stakeholders to ensure smooth vessel turnaround.
- Monitored and reported on key performance indicators (KPIs) related to shipping operations.
Offshore Boarding Clerk at PAN MARINE SHIPPING, LOGISTICS, PETROLEUM SERVICES (2011-10 – 2013-05)
- Coordinated offshore operations with major companies like Halliburton, NOSPCO, and Indian offshore companies, ensuring compliance with industry standards and contractual agreements.
- Managed the logistics of offshore crew changes, including scheduling, transportation, and accommodation.
- Supplied offshore vessels with provisions, spare parts, and equipment, maintaining optimal operational readiness.
- Handled port call procedures, including berthing, departure, customs clearance, port authority formalities, and immigration processes.
- Conducted on-hire and off-hire inspections to ensure vessel compliance with contractual and regulatory requirements.
- Coordinated tug and barge operations, including dispatching, crew logistics, and cargo handling.
- Maintained detailed records of offshore operations, ensuring accurate documentation and reporting.
- Developed and maintained strong relationships with port officials, suppliers, and offshore contractors.
- Managed procurement and inventory control for offshore supplies and equipment.
- Resolved operational issues and conflicts, ensuring timely and effective solutions.
