Ethel Tendai

I have over the years been exposed significantly to office work as a Receptionist, Company Secretary, Office Administrator and HR Assistant. This has proved me with an assortment of skills to thrive in any administrative part and be of great value, as a support system to the entire organization. l am a dedicated person who look for strategies to improve processes, to make them faster and efficient and more profitable. l am willing to learn more and be productive at all times with the need to establish myself in an exciting dynamic environment. I am a self-motivated person, with good organizational and interpersonal skills.

Welcoming visitors upon arrival

Answering incoming calls and directing them to appropriate person for assistance, as well as taking down messages

Sifting incoming and outgoing mails and making sure the reception area is always tidy

Typing of any documents, filing, photocopying, transcribing and faxing

Responding to emails from clients as sooon as possible

Answering to clients' queries via email, phone or face-to-face

Scheduling appointments for visitors and informing the Superiors about the appointment date and time

Booking flights and accomodation for Superiors and informing the Superiors in time

Updating the managers about the day to day running of the business

Holds a certificate in Receptionist Studies

Holds a certificate in Computer Packages

Holds a certificate in Topflight Secretarial (City & Guilds)

National Diploma in Human Resources Management (UNISA)