Fathiya Hussein

To obtain a position where I can maximize my management skills, quality assurance, program development, training experience, customer service.

Data Enter - Sensing the Future Company

(2008-03 - 2010-03)

Responsible for transferring data from paper formats into computer files or database systems. Their transfer of data happens manually or using scanners. They type in customers' information and create spreadsheets, verifying them against source documents at different stages during the process.

Call Center - Universial Hospital

(2018-08 - 2019-08)

• Answered 15+ calls per hour.
• Achieved a 97% customer satisfaction rating for continuously providing excellent customer service.
• Collaborated with management and fellow reps to make customer protocols more efficient.

volunteer - Takatof

(2016-03 - 2019-03)

High School - Abu Dhabi Secondary (2002-08 - 2002-08)