Fatim Souqi

Experienced Luxury Retail Professional with a strong background in boutique supervision, high-end fashion, fragrances, and premium client service. Over a decade of experience with Dolce & Gabbana, combined with current supervisory experience at Mansam Fine Perfumes. Skilled in luxury sales, VIP clienteling, team supervision, boutique operations, and building long-term client relationships.

Recognized for delivering exceptional customer experiences while consistently supporting sales performance and premium brand standards.

Boutique Supervisor at Mansam Fine Perfumes (2025-04 – Present)

• Supervise daily boutique operations and support the sales team in achieving business targets.
• Deliver personalized fragrance consultations and exceptional service to VIP and international clients.
• Build strong client relationships to encourage loyalty, retention, and repeat business.
• Monitor inventory, product presentation, and visual merchandising standards.
• Ensure excellent customer service and consistent compliance with premium brand standards.

Senior Client Advisor at Dolce & Gabbana (2014-05 – 2025-02)

• Delivered personalized luxury shopping experiences to local, international, and VIP clients.
• Built and maintained a loyal client portfolio through professional clienteling and relationship management.
• Contributed to sales targets through effective luxury selling, cross-selling, and upselling.
• Provided expert product recommendations while maintaining strong knowledge of collections and brand standards.
• Supported boutique operations, visual merchandising, stock coordination, and after-sales service.

Diploma in Hospitality and Tourism in Hospitality and Tourism (2009)

Diploma in Esthetics in Esthetics (2006)

Baccalaureate – Houmane El Fatwaki (2004)