Feda Jadalla

I am a dedicated and results-oriented sales and customer service professional with over 6 years of experience in various industries. I have a proven track record of increasing sales revenue, retaining customers, and providing excellent service. I have completed several sales and customer service training programs, where I learned how to identify customer needs, present solutions, negotiate deals, and handle complaints.

I have also received several awards and recognition for my outstanding performance, such as Salesperson of the Year, Customer Service Excellence, and Top Performer. I am passionate about helping customers find the best products and services for their needs and ensuring their satisfaction and loyalty."

I am a friendly and professional customer service representative with over five years of experience in providing excellent service to customers across various channels, such as phone, email, chat, and social media. I have handled a variety of customer inquiries, issues, and complaints, resolving them quickly and effectively. I have also upsold and cross-sold products and services, increasing sales revenue by 10%.

Some of my notable achievements include:

• Achieving a 95% customer satisfaction rating for three consecutive years.
• Reducing customer churn rate by 12% through proactive follow-up and retention strategies.
• Receiving the Customer Service Star award for outstanding performance and customer feedback."

Ive studied Media ( TVF & RADIO )