Strategy Business Development Manager
AL GHAYA FIRE FIGHTING LLC - Dubai
2023 - Present
- Developed strategies to boost revenue & market share in fire protection.
- Conducted research to identify new opportunities & target markets.
- Built stakeholder relationships, closed profitable deals.
- Collaborated with cross-functional teams for successful project delivery.
- Implemented plans to increase brand recognition & attract new customers.
- Monitored market trends & analyzed sales data for growth opportunities.
- Provided exceptional customer service to build strong relationships.
Business development Key Account
SERGAS Group - Dubai
2022 - 2023
- Developed and implemented successful sales techniques to increase customer acquisition and retention.
- Maintained detailed records of customer interactions and insurance policies to ensure accurate billing and timely payments.
- Effectively communicated complex insurance policies and coverage options to clients, resulting in increased customer satisfaction.
- Collaborated with underwriters and claims adjusters to ensure that policies were properly underwritten and claims were handled efficiently.
- Utilized CRM tools to manage client relationships, track leads, and generate new business.
- Conducted competitive research to stay up-to-date on industry trends and develop innovative sales strategies.
- Worked closely with other agents to share best practices and improve overall agency performance.
- Developed training programs to help new agents get up-to-speed quickly and improve their sales skills.
- Conducted performance evaluations and provided coaching and feedback to help agents improve their sales results.
Key Account Manager
SEDAR Group - Sharjah
2021 - 2022
- Developed & implemented strategies for revenue & market share growth
- Established relationships with key decision-makers for new partnerships
- Conducted market research to identify new opportunities & target markets
- Built & managed high-performing sales team
- Negotiated complex deals for profitable growth
- Collaborated for successful project delivery & client satisfaction
- Executed successful sales/marketing campaigns for brand recognition & customer acquisition
- Analyzed sales data/metrics to measure performance & identify areas for improvement
- Provided leadership & mentorship for business development team's growth.
Medical Sales Representative
Petra Drug Store - Dubai
2018 - 2021
- Achieved and exceeded sales targets in a highly competitive medical sales environment
- Built and maintained relationships with healthcare professionals, resulting in increased product awareness and sales
- Conducted product demonstrations and presentations to educate healthcare professionals on the benefits and features of products
- Provided technical support and product training to healthcare professionals and support staff
- Collaborated with cross-functional teams, including marketing and research, to ensure successful product launches
- Developed and executed successful sales and marketing campaigns to increase product visibility and reach target audiences
- Analyzed market trends and customer insights to identify opportunities for growth and product improvement
- Maintained up-to-date knowledge of industry regulations, medical advancements, and competitor activities
- Provided exceptional customer service, resolving customer issues and ensuring customer satisfaction.
Freelance Experience:
Recruiter Various International and Domestic Companies
- Specialized in recruiting for various industries, including healthcare, sales, marketing, construction, and interior design
- Conducted comprehensive candidate searches and interviews
- Developed tailored recruitment strategies for specific roles
- Worked closely with clients to understand their unique hiring needs
- Built a strong network of industry professionals and potential candidates
- Successfully placed candidates in positions matching their skills and career aspirations
Translator
Arabic to English, English to Arabic Real-Time Translation
- Engaged in real-time translation services for over 10 years
- Covered diverse fields including education, travel, medical translation services, and real-time translation
- Currently working on voice-over services for books, podcasts, and YouTube content
- Ensured accurate and culturally appropriate translations
- Maintained confidentiality and met tight deadlines for various projects
- Provided high-quality translation services to enhance communication
Freelance Experience:
Recruiter Various International and Domestic Companies
- Specialized in recruiting for various industries, including healthcare, sales, marketing, construction, and interior design
- Conducted comprehensive candidate searches and interviews
- Developed tailored recruitment strategies for specific roles
- Worked closely with clients to understand their unique hiring needs
- Built a strong network of industry professionals and potential candidates
- Successfully placed candidates in positions matching their skills and career aspirations
Translator Arabic to English, English to Arabic Real-Time Translation
- Engaged in real-time translation services for over 10 years
- Covered diverse fields including education, travel, medical translation services, and real-time translation
- Currently working on voice-over services for books, podcasts, and YouTube content
- Ensured accurate and culturally appropriate translations
- Maintained confidentiality and met tight deadlines for various projects
- Provided high-quality translation services to enhance communication
Strategy Planning for Small Businesses:
- Offered comprehensive strategy planning services for small businesses
- Specialized in financial strategy services, assisting clients in optimizing their financial resources and investments
- Developed effective marketing strategies to boost brand recognition and attract new customers
- Designed and executed web design projects to enhance online presence and user experience
- Assisted clients in content planning to create engaging and relevant content for their target audience
- Collaborated closely with small business owners to identify growth opportunities and create tailored strategies
- Delivered actionable plans to help clients achieve their business objectives
Part-time Experience:
Cultural Guide Sharjah Museums, Sharjah
2019 - 2022
- Voted the Best Employee in 2021 and 2022
- Worked at Sharjah Calligraphy Museum, Sharjah Islamic Museum, Sharjah Fort
- Provided informative and engaging tours to museum visitors
- Shared historical and cultural insights with visitors
- Assisted in organizing special events and exhibitions
- Contributed to enhancing the visitor experience
