Firas Abu Taleb

Results-Driven Business Development Expert | Commercial Strategist | Key Account Management | Medical Sales | Recruitment | Marketing | Web Design | Real Time Translator 

Strategy Business Development Manager

AL GHAYA FIRE FIGHTING LLC - Dubai

2023 - Present

• Developed strategies to boost revenue & market share in fire protection.
• Conducted research to identify new opportunities & target markets.
• Built stakeholder relationships, closed profitable deals.
• Collaborated with cross-functional teams for successful project delivery.
• Implemented plans to increase brand recognition & attract new customers.
• Monitored market trends & analyzed sales data for growth opportunities.
• Provided exceptional customer service to build strong relationships.

Business development Key Account

SERGAS Group - Dubai

2022 - 2023

• Developed and implemented successful sales techniques to increase customer acquisition and retention.
• Maintained detailed records of customer interactions and insurance policies to ensure accurate billing and timely payments.
• Effectively communicated complex insurance policies and coverage options to clients, resulting in increased customer satisfaction.
• Collaborated with underwriters and claims adjusters to ensure that policies were properly underwritten and claims were handled efficiently.
• Utilized CRM tools to manage client relationships, track leads, and generate new business.
• Conducted competitive research to stay up-to-date on industry trends and develop innovative sales strategies.
• Worked closely with other agents to share best practices and improve overall agency performance.
• Developed training programs to help new agents get up-to-speed quickly and improve their sales skills.
• Conducted performance evaluations and provided coaching and feedback to help agents improve their sales results.

Key Account Manager

SEDAR Group - Sharjah

2021 - 2022

• Developed & implemented strategies for revenue & market share growth
• Established relationships with key decision-makers for new partnerships
• Conducted market research to identify new opportunities & target markets
• Built & managed high-performing sales team
• Negotiated complex deals for profitable growth
• Collaborated for successful project delivery & client satisfaction
• Executed successful sales/marketing campaigns for brand recognition & customer acquisition
• Analyzed sales data/metrics to measure performance & identify areas for improvement
• Provided leadership & mentorship for business development team's growth.

Medical Sales Representative

Petra Drug Store - Dubai

2018 - 2021

• Achieved and exceeded sales targets in a highly competitive medical sales environment
• Built and maintained relationships with healthcare professionals, resulting in increased product awareness and sales
• Conducted product demonstrations and presentations to educate healthcare professionals on the benefits and features of products
• Provided technical support and product training to healthcare professionals and support staff
• Collaborated with cross-functional teams, including marketing and research, to ensure successful product launches
• Developed and executed successful sales and marketing campaigns to increase product visibility and reach target audiences
• Analyzed market trends and customer insights to identify opportunities for growth and product improvement
• Maintained up-to-date knowledge of industry regulations, medical advancements, and competitor activities
• Provided exceptional customer service, resolving customer issues and ensuring customer satisfaction.

Freelance Experience:

Recruiter Various International and Domestic Companies

• Specialized in recruiting for various industries, including healthcare, sales, marketing, construction, and interior design
• Conducted comprehensive candidate searches and interviews
• Developed tailored recruitment strategies for specific roles
• Worked closely with clients to understand their unique hiring needs
• Built a strong network of industry professionals and potential candidates
• Successfully placed candidates in positions matching their skills and career aspirations

• Engaged in real-time translation services for over 10 years
• Covered diverse fields including education, travel, medical translation services, and real-time translation
• Currently working on voice-over services for books, podcasts, and YouTube content
• Ensured accurate and culturally appropriate translations
• Maintained confidentiality and met tight deadlines for various projects
• Provided high-quality translation services to enhance communication

  Freelance Experience:

• Specialized in recruiting for various industries, including healthcare, sales, marketing, construction, and interior design
• Conducted comprehensive candidate searches and interviews
• Developed tailored recruitment strategies for specific roles
• Worked closely with clients to understand their unique hiring needs
• Built a strong network of industry professionals and potential candidates
• Successfully placed candidates in positions matching their skills and career aspirations

• Engaged in real-time translation services for over 10 years
• Covered diverse fields including education, travel, medical translation services, and real-time translation
• Currently working on voice-over services for books, podcasts, and YouTube content
• Ensured accurate and culturally appropriate translations
• Maintained confidentiality and met tight deadlines for various projects
• Provided high-quality translation services to enhance communication

• Offered comprehensive strategy planning services for small businesses
• Specialized in financial strategy services, assisting clients in optimizing their financial resources and investments
• Developed effective marketing strategies to boost brand recognition and attract new customers
• Designed and executed web design projects to enhance online presence and user experience
• Assisted clients in content planning to create engaging and relevant content for their target audience
• Collaborated closely with small business owners to identify growth opportunities and create tailored strategies
• Delivered actionable plans to help clients achieve their business objectives

  Part-time Experience:

2019 - 2022

• Voted the Best Employee in 2021 and 2022
• Worked at Sharjah Calligraphy Museum, Sharjah Islamic Museum, Sharjah Fort
• Provided informative and engaging tours to museum visitors
• Shared historical and cultural insights with visitors
• Assisted in organizing special events and exhibitions
• Contributed to enhancing the visitor experience

Bachelor's degree in Pharmacy and Medical Science 

University of Petra 2013 - 2018