CRM Developer/Consultant
Atrix Technology Solutions – Dubai, United Arab Emirates (July 2021 – Present)
Creatio CRM (formerly BPM Online) Developer Certified
Key Roles:
- Customization of CRM based on customer requirements.
- Integrated the CRM to different third-party applications such as SAP and customer’s existing internal applications like company websites and etc.
- Quality assurance testing and documentation.
- Product delivery and systems implementation.
- Systems maintenance.
SugarCRM Developer
Key Roles:
- Customization of CRM based on customer requirements.
- Integrated the CRM to different third-party applications.
- Quality assurance testing and documentation.
- Product delivery and systems implementation.
- Systems maintenance.
Maximizer CRM Developer
Key Roles:
- Customization of CRM based on customer requirements.
- Quality assurance testing and documentation.
- Product delivery and systems implementation.
- Systems maintenance.
Customer Service Support
Key Roles:
- Lead the customer service support team who assist customers with everything from system maintenance to customer training.
CRM Developer
Information Technology Services – Dubai, United Arab Emirates (September 2018 – June 2021)
Creatio (formerly BPM Online) Developer Certified
Key Roles:
- Customization of CRM based on customer requirements.
- Integrated the CRM to different third party applications such as SAP and customer’s existing internal applications like company websites and etc.
- Quality assurance testing and documentation.
- Product delivery and systems implementation.
- Systems maintenance.
Programmer
In1go Technologies Inc. - Metro Manila, Philippines (July 2012 – June 2018)
Key Roles:
- Android and desktop application development.
- Lead the mobile application development team.
- Involve in Project Management and business analysis like systems requirements gathering, scoping and wireframes designing.
- Quality assurance testing and documentation.
- Product delivery and systems implementation.
- Systems maintenance.
