Hadi Nakad

Dynamic and results-oriented Restaurant Manager with over 10 years of experience in the food and beverages industry. Demonstrated expertise in managing daily operations, leading diverse teams, and ensuring exceptional customer service.

Adept at driving sales, optimizing operational efficiency, and maintaining high standards of quality and safety. Known for strong leadership, strategic planning,

and a passion for delivering memorable dining experiences

Identify & prioritize business need to strategically schedule self & employees.

• Manage retention by hiring and motivating quality employees.
• Recognize & recommend training needs where necessary & recommend high performing staff for succession planning, coach, mentor, develop

& train the team.

ACHIEVEMENT• Conduct performance appraisals, team meetings,

& training sessions.

• Participated in setting a new world record for the world's largest gathering of chefs at The Meydan Resources - Dubai, U.A.E.
• Develop internal & external relationships with key areas to benefit the business.
• Ensure effective, open & transparent communi-

cations at all times

• Respond to customer inquiries, concerns &

complaints & act accordingly to resolve effectively.

EDUCATION & TRAININGS• Ensure that the standards for quality, customer service, health & safety & food hygiene are met &

• Food & Beverage Management - Coursera maintain a safe working environment.
• Conscientiously strive to meet or exceed budgetary goals, understand how to achieve increased sales while maitaining expense controls.

Operations Management • Team Leadership & Development • Customer Service Excellence • Budgeting & Financial

Reporting • Menu Development & Optimization • Health & Safety Compliance • Vendor & Supplier Relations • Event Planning & Coordination