Chinese Speaker
أرسل عرض عمل مباشرة لهذا المرشح
This is Hagar Ramadan. I am confident I have the skills, the qualities, and the qualifications need to excel in any position.
I am trilingual in Chinese Mandarin, Arabic and English.
*Answer customer phone calls according to the standard policy, ensure compliance with established internal control procedures.
*Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolutions.
*Answer any questions customers might have about payments and Mobile services and products.
*Maintain accounting control by preparing and recommending policies and procedures.
*Maintain customer confidence and protect operations by keeping financial information confidential.
*High customer satisfaction.
Give feedback to my managers and supervisor in Chinese.
Place outgoing calls in a timely and efficient manner.
Schedule appointments for my manager and my team.
Take full Charge of organizing the meetings.
Organize flow of work by receiving, sorting and reviewing correspondence.
Undertake a range of office tasks.
Preparing summary reports, tables and presentations.
Conduct research as requested by direct manager.
Support other departments as per business specific needs.
Follow all relevant departmental policies, process and procedures so that work is carried out in a controlled and consistent manner.
I have been a manager for up to 5 years now, have experienced finance professionals with a marketing background for a global mobile company, OPPO.
I worked as content manager at Saguenay Group Office, I also worked as a language partner and translator for Chinese students from CCIEE Chinese university at TAFL (Teaching Arabic As A Foreign Language).
I graduated from Al-Alsun collage , Ainshams University, Cairo, Egypt.
Year of graduation : 2016
